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  1. Preeti Paryani

    Add Bulk contact through csv is not working

    Hello @dmg, Could you please show us the file size and the file type of the file you are trying to upload?
  2. Preeti Paryani

    Add Bulk contact through csv is not working

    Hello @dmg, We have tested uploading the CSV file from the ZIP you provided, and it was successfully processed. Since both rows contain the same number, they were treated as a single entry. Please refer to the attached image for more details. If you are still facing issues with uploading a CSV...
  3. Preeti Paryani

    Filter issue in SALES PSB

    Hello @RayMizzi, Regarding the overdue invoice functionality, as per Pabbly’s current system behavior, an invoice remains in "Overdue" status for a certain period. If the payment is not received within this timeframe, the invoice either expires or gets canceled. Once the payment is successfully...
  4. Preeti Paryani

    Add Bulk contact through csv is not working

    Hello @dmg, Apologies for the delayed response. Our team has tested uploading a CSV file to your account, and it was successfully processed. We recommend trying the process again. Additionally, please record the entire process while attempting the upload. If the issue persists, kindly share...
  5. Preeti Paryani

    ChatFlow passing variable string names instead of Values

    Hello @categoryx, Our team will help you resolve the issue over the same ticket ID. This will ensure the issue being discussed over one platform to avoid any confusion.
  6. Preeti Paryani

    ChatFlow needs the ability to test between steps like Connect

    Hello @categoryx, We have addressed your query under Ticket ID: #119620. Please refer to that ticket for further discussions and updates regarding the issue.
  7. Preeti Paryani

    ChatFlow passing variable string names instead of Values

    Hello @categoryx, We have addressed your query under Ticket ID: #119620. Please refer to that ticket for further discussions and updates regarding the issue.
  8. Preeti Paryani

    Where can we set the default add contact country ?

    Hello @categoryx, You're welcome.
  9. Preeti Paryani

    ChatFlow needs the ability to test between steps like Connect

    Hello @categoryx, The debugging feature has been implemented in sections where it is necessary, such as the Broadcast section and the API section of the flow builder. However, for other areas, testing requires sending the message, and the results can be reviewed under Chats. Additionally, our...
  10. Preeti Paryani

    Where can we set the default add contact country ?

    Hello @categoryx, You do not need to manually scroll to select the UK country code. Simply click on the country code field and begin typing the country name—the corresponding code will be automatically selected. However, modifying the country code dynamically for each user is not feasible...
  11. Preeti Paryani

    How do I broadcast a message to contacts (and many other bugs)?

    Hello @yashodhanbhatt, Meta allows installing only one webhook per app. Since you want to integrate three numbers in Chat Flow, you will need to create three separate apps—one for each number. While multiple numbers can be added inside a single app, in your specific use case, you would need to...
  12. Preeti Paryani

    Venmo

    Hello @seanrick, Unfortunately, adding Venmo as a payment option to your form is not possible. However, you can continue using PayPal as the payment method. Let us know if you need any further assistance.
  13. Preeti Paryani

    How do I broadcast a message to contacts (and many other bugs)?

    Hello @yashodhanbhatt, We have responded to your query under Ticket ID #118316. Please refer to it for further details and discussion on the issue. Let us know if you need any additional assistance.
  14. Preeti Paryani

    chatflow

    Hello @NEVS, Please set the trigger keyword as "Hi" or "Hello" instead of "+hello", as indicated in the attached image. We will be sharing a flow video tutorial soon once it is live, as our team is currently working on it. Let us know if you need any further assistance.
  15. Preeti Paryani

    chatflow

    Hello @NEVS, Upon checking the flow you have created, we noticed two issues: The trigger keyword is set as "+hi", but the conversation starts with "hi" instead. This prevents the flow from being triggered. Please update the keyword accordingly. You haven't assigned a custom variable for Name...
  16. Preeti Paryani

    Unable to understand the reason of failure of message delivery

    Hello @yashodhanbhatt, The error "In order to maintain a healthy ecosystem engagement, the message failed to be delivered" is coming from Meta because you are trying to send the same message template to a user who has not responded to your previous message. Since the user did not engage with...
  17. Preeti Paryani

    How do I broadcast a message to contacts (and many other bugs)?

    Hello @yashodhanbhatt, Could you please confirm whether you are adding the same number again or different numbers? If you are adding different numbers, kindly provide us with a recorded video of the issue you are facing, along with the numbers you are adding. This will help us identify the...
  18. Preeti Paryani

    chatflow

    Hello @NEVS, To achieve your use case, you can simply create a flow and set the starting point of your flow as an action named Ask Question. Please refer to the attached images, where we have demonstrated how to set up the flow. Additionally, you can see an example image showing how the...
  19. Preeti Paryani

    How do I broadcast a message to contacts (and many other bugs)?

    Hello @yashodhanbhatt, You might be facing this issue because you haven't created a contact list yet. To learn how to create a contact list, refer to this thread: https://forum.pabbly.com/threads/contacts.27216/. Once created, it will be visible in the dropdown. Additionally, our team is...
  20. Preeti Paryani

    no credits available

    Hello @Wolf, You can now access your Pabbly Chatflow account, as the credits have been allocated. If you encounter any issues, please feel free to reach out to us.
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