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  1. sven-bo

    Replied Cancel On Next Renewal button not working

    I wanted to cancel a subscription on the next renewal, so I opened the Cancel Subscription dialog, entered a cancel reason, and clicked Cancel On Next Renewal. Nothing happens when I click it. The dialog stays open and the subscription is not scheduled for cancellation. There are no console...
  2. sven-bo

    Closed Pass a cancellation reason via the Subscriptions API

    Thank you very much for the fast implementation.
  3. sven-bo

    Closed Pass a cancellation reason via the Subscriptions API

    When a customer cancels through the account dashboard, they can type a cancellation reason, and it then shows up on the subscription in the dashboard. I cancel subscriptions programmatically via the API (POST /subscription/{id}/cancel). That endpoint only seems to accept cancel_at_end. Is there...
  4. sven-bo

    Replied How to apply one license to all plans?

    Any update yet?
  5. sven-bo

    Replied How to apply one license to all plans?

    In the license settings, the Associated Plans field hint says "Select a specific/All plans in which this license will apply to," but the dropdown only lets me pick a single plan. There is no option to select "All plans" or multiple plans at once. How can I apply one license across all plans of...
  6. sven-bo

    Closed Unable to merge two customer accounts by changing email address

    Thanks for the explanation. It's clear to me now.
  7. sven-bo

    Closed Unable to merge two customer accounts by changing email address

    I have a customer who purchased two different products using two different email addresses. He has now asked me to consolidate everything under a single email. When I try to update one of the customer records to match the other email (Customer Details > Edit > Change Email > Submit), I get...
  8. sven-bo

    Open Checkout Customizer: Checkbox and Radio fields render as plain labels

    Thanks, that works now. One thing though: the checkbox field type has an overall field label (kind of like a heading) above the actual checkbox options. When I only want a single checkbox like "Order as a business" as the option, that heading on top becomes redundant. The problem is I cannot...
  9. sven-bo

    Hold Checkout Customizer: Quantity option not showing, checkbox not rendering, and console error on text area field

    The checkbox issue is still not resolved tho. I also reported it here now: https://forum.pabbly.com/threads/checkout-customizer-checkbox-and-radio-fields-render-as-plain-labels.35810/
  10. sven-bo

    Open Checkout Customizer: Checkbox and Radio fields render as plain labels

    In the checkout customizer, Custom Fields set to Checkbox or Radio don't render as actual inputs. Only the label text is shown, with no clickable checkbox or radio button, so the field is non functional. Same issue already reported with video here...
  11. sven-bo

    Replied How to change focus color of form fields in Checkout?

    Thanks, I posted it here: https://roadmap.pabbly.com/p/allow-custom-focus-color-for-checkout-input-fields
  12. sven-bo

    Replied How to change focus color of form fields in Checkout?

    I'm trying to change the focus color of the input fields on my checkout page. Currently, when a field is selected, it shows a blue outline (see attached screenshot of the email field). I'd like to change this to match my brand color, but I couldn't find any option for it in the Checkout...
  13. sven-bo

    Replied Popup checkout redirects to thank you page in same tab instead of showing inside popup

    Thanks for the clarification. Well noted!
  14. sven-bo

    Closed Access license code placeholder on Thank You page

    It works, thank you so much! That really helps a lot! 🙏
  15. sven-bo

    Closed Access license code placeholder on Thank You page

    Any update?
  16. sven-bo

    Hold Checkout Customizer: Quantity option not showing, checkbox not rendering, and console error on text area field

    Ok, thanks!
  17. sven-bo

    Closed Access license code placeholder on Thank You page

    On the Thank You page, I can currently use placeholders like %name%, %InvoiceNumber%, %TransactionId%, %emailaddress%, and %InvoiceAmount%. I would like to display the license code/key associated with a purchase directly on the Thank You page. Is there a placeholder available for this...
  18. sven-bo

    Replied Popup checkout redirects to thank you page in same tab instead of showing inside popup

    It is visible in the video... https://pythonandvba.com/no-code-excel-data-entry-form-builder/#form-generator Product: Buy Me a Coffee, Plan: Coffee
  19. sven-bo

    Replied Popup checkout redirects to thank you page in same tab instead of showing inside popup

    I'm using the popup checkout. After a successful payment, the thank you page is not displayed inside the popup. Instead, it redirects and opens in the same browser tab, which breaks the user experience. Expected behavior: Thank you page shown inside the popup after payment. Actual behavior...
  20. sven-bo

    Hold Checkout Customizer: Quantity option not showing, checkbox not rendering, and console error on text area field

    I'm running into multiple issues with the Checkout Customizer: 1. Quantity option not visible I enabled the quantity option in the Checkout Customizer settings, but it does not appear on the actual checkout form. 2. Checkbox field only shows label I added a custom field (checkbox type). On the...
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