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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

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Search results

  1. M

    Email notifications for Dunning

    Hello @RayMizzi , If you are not receiving the payment due email as a merchant, please check the following: 1. Verify if the email notification "Payment Renewal Email To Merchant " is active in your account. 2. Check the spam folder, as it is possible that these emails might be landing...
  2. M

    Support autocharge for mollie integration

    Hello @boe , Thank you for your suggestion. We have already forwarded this as a feature request to the team. If there are any further developments, we will surely update you. Until then, we kindly request your patience in this matter.
  3. M

    Token is Required Error for my Upsell/Downsell

    Hello @alexco888 , This issue has been fixed. Please check it on your end and let us know if there are any other concerns. We are here to assist you.
  4. M

    Token is Required Error for my Upsell/Downsell

    Hello @alexco888 , Please allow us some time to investigate this on our end. We will promptly update you as soon as we have any information.
  5. M

    Thank you page after completing purchase

    Hello @alan01 , Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.
  6. M

    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi , No need to worry, we don't want to collect any additional charges from you. The error you are experiencing is likely due to a technical issue on our end. Please allow us some time to investigate this. We will update you as soon as it is fixed.
  7. M

    EasyPayDirect Integration

    Hello @Dingan , Thank you for providing us with this stripe policy update. I have raised this with the team, and they are currently looking into it. Please allow us some time to investigate this matter in more detail on our end. Regarding the EasypayDirect integration with Pabbly Subscription...
  8. M

    Thank you page after completing purchase

    Hello @alan01 , We have fixed the Thank you page embed issue that you were experiencing. Please check it on your end and let us know if there are any other concerns.
  9. M

    Thank you page after completing purchase

    Hello @alan01 , Thank you for the update. No need to worry. We will make the necessary changes to fix this. Please allow us some time to implement the changes on our end. We will update you as soon as this is resolved.
  10. M

    Pabbly form Builder Integration with Razorpay to Collect Payment

    Hello @avlonshiksha , Can you please elaborate on your concern in more detail and let us know which Pabbly product you are using so that we can investigate accordingly? Also, if you are facing concerns with the Razorpay payment gateway inside Pabbly Subscription Billing, please refer to the...
  11. M

    Thank you page after completing purchase

    Hello @alan01 , We have investigated this on our end and found that the thank you page you are using behaves differently when the ?embed={{Value}} parameter is passed after the thank you page redirect URL. When the checkout page is embedded on your website, the thank you page you have built...
  12. M

    Thank you page after completing purchase

    Hello @alan01 Could you please record a proper video and also share the name of the product and the corresponding plan accurately that is leading you to this thank-you page? Additionally, provide the URL of the new page you are being redirected to, so that we can further investigate this...
  13. M

    Thank you page after completing purchase

    You can enable the test gateway in your account from the payment gateway settings. In the connected gateway section, select the test gateway, and from the three-dot option, make the test gateway active. Once the test gateway is active, you can add it to the plan that you want to test. The test...
  14. M

    Thank you page after completing purchase

    Hello @alan01 , As we have done the testing in the plan "Annual Mailing Address Flash Sale," we were redirected to the correct link. Please refer to the screenshot below that shows the redirect page image we were directed to: We kindly request you to test this once on your end, and if there...
  15. M

    Thank you page after completing purchase

    Hello @alan01 , Can you please provide us with the product and plan name in which you are facing the redirect issue? Is their any specific case associated with it. Additionally, please elaborate on your concern in more detail so that we can check this on our endaccordingly and provide you with...
  16. M

    Razor pay Subscription support for Upgrade/Downgrade

    Hello @vinkal087 , Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciate
  17. M

    Licensing

    Hello @gacott , Thank you for your positive feedback. Your input is valuable in helping us understand the specific issues you encountered, which allows us to pinpoint the root causes and strive towards enhancing our products.
  18. M

    Licensing

    Hello @gacott , The user won't be logging into our platform; instead, they'll be logging in and installing your platform. To manage this, you need to create a setup so that whenever the license limit is reached, the user won't be able to log in further. From Pabbly Subscription Billing end we...
  19. M

    Licensing

    Hello @gacott , We want to let you know that we cannot enforce restrictions on the number of installations per license from our end. You will need to manage this within your application by implementing the necessary restrictions to allow only three installations per license.
  20. M

    Custom Date Picker Field

    Hello @Amooos , We do not offer the capability to block calendar slots based on your availability right now. Thank you for suggesting this update. If we receive multiple requests from our users for this functionality, we'll evaluate its feasibility and consider including it in Pabbly...
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