• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Search results

  1. M

    Embed Video in the email confirmation

    Hello Abular, Greetings !! Could you please provide us with the thumbnail image and the YouTube video link so that we can check this on our end? Additionally, it would be helpful if you could share a screenshot of the email notification, indicating the desired position for the thumbnail...
  2. M

    Auto approve Affiliate configured but still need to click email verification

    Hello Abular, Greetings !! To better understand your queries in more details we kindly request you to schedule a call with our team. We would be delighted to discuss, clarify and answer all questions you have during the call. Please use the link below to schedule a call with our team at your...
  3. M

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    Hello Ray, Greetings !! You can schedule a call with our team at your convenience. Please use the link below to select a time and date that works best for you. https://calendly.com/pabblyteam/pabblysubscriptionbilling?month=2023-04 Note :- Requesting you to mention the query in the notes...
  4. M

    Affiliate Portal to have page that we can give tutorial, video

    Hello Abular, Thank you for your feedback. I will forward your feedback as a feature request. If we receive multiple requests for the same feature, we will add it to the client/affiliate portal Thank you again for your input. Thanks & Regards, Mukesh
  5. M

    Pabbly Sub - Invoice - how to COPY and Edit to save time

    Hello Ray, Greetings !! Unfortunately, Pabbly Subscription Billing does not currently offer a feature that allows you to upload external invoices, edit them, and share them with your customers. The system generates invoices automatically based on the subscription created/present in the Pabbly...
  6. M

    Pabbly How Can a Customer create their account without making subscription?

    Hello Ray, Greetings !! Feel free to contact us again if you have further concerns. Thank you for your patience and choosing our service. Thanks & Regards, Mukesh Pabbly Team
  7. M

    How to choose currency when creating client portal session using api?

    Hello Umair, Greetings !! We currently do not have an API for this. However, we are actively exploring possible workarounds for this case. Kindly allow us some time, and we will provide you with updates as soon as they are available. Thanks & Regards, Mukesh
  8. M

    Can we bulk import csv for affiliate Payout

    Hello Abular, Greetings !! Thank you for contacting us. Please find the answer to the query you have asked below. 1. Is there any easy way like bulk upload to create the affiliate profile and then they can just request for forgot password to set the password Yes, you can import affiliates...
  9. M

    Dashboard Stats API does not provide correct data

    Hello Ashwin, Greetings !! To resolve the issue you are experiencing, we kindly request you to make the following change: Instead of using a capital letter in the interval, please use a lowercase letter to get accurate results from the API. We have observed that you are currently using a...
  10. M

    How to apply a coupon on an existing subscription?

    Hello Ashwin, Greetings !! To apply a coupon to an existing subscription, you can use the following two methods: 1. Manual Method: To manually add a coupon to a subscription, please follow these steps: Go to the "Subscription" section. > Search for and hover over the subscription to which you...
  11. M

    How to link pabbly subscription payment to Stripe recurring product

    Hello Abular, Greetings !! Yes it will happen automatically. Also we request you to please share the link of the checkout page so that we can check whether everything is correctly integrated in your account or not related to this. Thanks & Regards, Mukesh
  12. M

    How to link pabbly subscription payment to Stripe recurring product

    Hello Abular, Thank you for contacting us. When recurring subscriptions are created in Pabbly Subscription Billing using Stripe as the payment gateway, the system sends a notification to Stripe to collect the payment from the customer on the billing date. Stripe handles the payment collection...
  13. M

    how to update company Inovice payment info???

    Hello Ray, Greetings !! Please refer to the video link attached below, which contains the resolution for your query. If the issue persists or if we have misunderstood your query, please provide us with more detailed information so that we can assist you accordingly. Video Link :-...
  14. M

    how to update company Inovice payment info???

    Hello Ray, Greetings !! We kindly request you to make the following changes in your account: 1. Delete the two existing invoices settings created in your account. 2. Create a new invoice setting using the "Add New Invoice setting " option found under invoice settings. Set the following...
  15. M

    Open PSB in ALL TIME mode and NOT last 30 days

    Hello Ray, Greetings !! Thank you for your feedback. Currently, the option you mentioned is not available in Pabbly Subscription Billing. However, if we receive multiple requests for this feature, we may consider adding it in the future. We will keep you updated regarding any developments on...
  16. M

    Manage Multiple Businesses with a single Pabbly Subscription Billing

    Hello Mubarak, Greetings !! Thank you for providing us with the details of your use case. We regret to inform you that the feature of different emails according to different company is currently unavailable in Pabbly Subscription Billing. We apologize for any inconvenience this may cause...
  17. M

    Manage Multiple Businesses with a single Pabbly Subscription Billing

    Hello Mubarak, Greetings !! Can you please let us know in more details about what do you mean by "customize to customers to send a mail change mail id" The current message is not very clear. If you are asking about how to change a customer's email address, you can follow the below steps: Go...
  18. M

    Manage Multiple Businesses with a single Pabbly Subscription Billing

    Hello Mubarak, You can customize your invoice according to your business needs by using the "Customize Invoice" option available in Pabbly Subscription Billing. This feature allows you to tailor the invoice to meet your specific requirements. This customization option provides you with the...
  19. M

    Switch client subscription from Stripe to Authorize.Net

    Hello Rory, Greetings !! To change the existing stripe subscription to your authorize. You can make your stripe payment gateway as inactive. By doing so, Whenever the payable invoice will be send to your customer it will not have stripe option and the customer will be paying by Authorize...
  20. M

    Associate PSB Products With Existing Plans in Stripe

    Hello, Greetings !! We are delighted to offer you two types of plans: recurring and one-time, which you can choose based on your specific requirements and to test our product. We are confident that you will be satisfied with our product's performance. However, if you find that our product does...
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