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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

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Search results

  1. M

    What is Stripe SCA & how its works under Pabbly Subscription Billing.

    What is Stripe SCA & how its works under Pabbly Subscription Billing. What is Stripe SCA 3D Secure? Stripe SCA (Strong Customer Authentication) 3D Secure is a regulatory requirement in the EU that enhances online transaction security. It mandates two-factor authentication for certain...
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    The Impact of Customer Sales Cancellations and Refunds on Affiliate Commissions

    In the Pabbly Subscription affiliate module, if you, as a merchant, cancel a customer's subscription or if the customer cancels their subscription without receiving a refund the affiliate's commission will remain unchanged. However, it's important to note that if a customer does receive a...
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    Tracking Total Sales from Facebook Ads with Pabbly Subscription Billing Checkout Page

    To track total sales from Facebook Ads using Pabbly Subscription Billing Checkout Page, you can utilize the tracking script feature available in Pabbly Subscription Billing. Please follow the steps below to use the tracking script option and track the total sales generated from the checkout page...
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    Prorated

    Hello Obi, Greetings !! The prorated amount is automatically calculated by the Pabbly Subscription Billing system when a subscription is upgraded or downgraded. This prorated amount is determined based on the per-day charge of the subscription, which represents the amount you would charge your...
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    what do i do about Custom Domain in Pabbly Subscription Billing.

    Hello Humantab, Greetings !! Please refer to this document link for the custom domain procedure - https://www.pabbly.com/subscriptions/docs/custom-domain/ If you have any other issues or queries please reach out to us. Thanks & Regards, Mukesh Pabbly Team
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    Can you create a side-wide coupon?

    No, you don't need to create coupons manually for each plan. Instead, you can simply create a single coupon with the same coupon code for all the products. When creating the coupon, you have the option to select all the plans in the associated plan section.
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    Can you create a side-wide coupon?

    Hello, Greetings !! You can use the suggested workaround below to create coupons for all products according to your requirements: 1. Create a coupon with a single coupon code like 20%off to all products and plans that you have in your account. By using this same coupon code, you can share it...
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    How to manually add purchase history?

    Hello, Greetings !! Thank you for reaching out to us. Regarding your query, you can upload old customers in Pabbly Subscription Billing, but their previous history cannot be saved. If you have any further concerns, please don't hesitate to contact us. We're here to help. Thanks & Regards...
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    Lifecycle of Subscription Invoice

    Hi Ocwatson, Please find the answer to queries below 1. Can you explain for both the scenarios, how the invoices will be generate and its lifecycle with status. In Pabbly subscription billing we have multiple invoice status to more about this please visit the link below...
  10. M

    How to give access to multiple ids

    Hello Joolt, Greetings !! Thank you for reaching out to us. In order for us to better assist you, could you please provide us with more details about the issue you are facing? This will allow us to identify the problem and provide you with an appropriate solution Thanks & Regards, Mukesh...
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    Recurring subscription for Malaysia

    Hello Abular, Greetings !! Thank you for contacting us. We kindly request you to schedule a call with our team. This would enable us to better understand your use case in detail and provide you with an accurate resolution to the query you've asked. Use the link below to schedule a call with...
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    Customize affiliate link

    Hello Tushti, Greetings !! Thank you for contacting us. Yes, the background image in the affiliate module can be changed according to your requirements. Please follow the steps below to do so: Go to Settings > Select Client Portal option > Portal Background Image > Upload the suitable...
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    Payment in installments, with first payment different amount.

    Hi Hendrik, You can create these plans with the following details under the "Plans" section in Pabbly Subscription Billing. For Plan C Method 1 Create a plan with below details Billing Cycle =Recurring Keep Bill Every 1 month No. Of billing = 11 Pricing = Flat fee Price = 360 Refer the...
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    refund

    Hello, Greetings !! We apologize for any inconvenience you have experienced. We have created a refund ticket for you and sent an email with some questions related to the refund. Kindly respond to that email so that we can proceed with the refund process. If you have any further questions or...
  15. M

    refund

    Hello, We were unable to find your support ticket because it wasn't created for some reason. We kindly request you to please email us at [email protected] with your queries. Thanks Mukesh Pabbly Support
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    How payment terms works under Pabbly Subscription Billing?

    Payment Term Payment terms define the specific timeframe within which a payment is expected to be made by the buyer to the seller. So in Pabbly subscription billing, payment terms can be set up in two ways: 1. Payment Term via Checkout Page: When creating a plan in Pabbly subscription billing...
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    which Affiliate link i should share?

    Hello Gautam, Thank You for contacting us. Below is the answer to your query: Yes, you will receive a commission if your subscribers have signed up for free and then make a purchase of a Pabbly product through your affiliate link. Regarding your second query, in order to receive commissions on...
  18. M

    How to extract the file url from Pabbly subscription Billing

    Hello, Greetings !! Whenever a customer uploads a file in the custom field on the checkout page, that file will be visible within the customer's subscription created in Pabbly Subscription Billing. Please follow the instructions below to download the uploaded file in the custom field: 1. Go...
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    How to extract the file url from Pabbly subscription Billing

    Hello , Greetings !! Thank you for contacting us. Apologies. We would like to inform you that we do not create & provide public URLs for the records uploaded in Pabbly Subscription Billing hence the data is available in this format. This is done due to security concerns. Making the URLs publicly...
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