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Search results

  1. GSG

    Billing Attention and Shipping attention fields missing on Zoho Books customer creation step

    I have a pabbly connect automation which pushes customer contact information from one Zoho Books organisation to another Zoho Books organisation. Everything in this automation works well, but I have noticed that in the action step of adding the customer address information to the 2nd Zoho Books...
  2. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi. I don't actually have a workflow for this yet, as I don't know what step to use after the trigger. If I use webhook by Pabbly trigger, I am unclear about the next step to pull in the contact information from Zoho CRM. it's important to make sure that the Contact that is created in Books has...
  3. GSG

    Adding Trigger for Zoho Books - Item added or updated

    I am trying to get a simple workflow going whereby new contact added to Zoho CRM is added as a contact to Zoho Books. I cannot seem to find a way to do this using the standard connections (there are always mapping issues to the correct field ion Books), but I am not clear how to use the Webhook...
  4. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi again. I discovered that there is an option for when an item is updated - it is just not showing up as a trigger option. When creating a trigger in Pabbly Connect for a New Item created in Zoho Books, I can set the workflow to activate on either created, edited or created or edited. I used...
  5. GSG

    Adding Trigger for Zoho Books - Item added or updated

    Hi guys. just wondering if you have any plans for adding more triggers for the Zoho Books connection? We would like to see Item created / updated as a trigger. We are aware that this trigger is available for the Zoho Inventory app, but we don't use Zoho Inventory - we manage the items and...
  6. GSG

    1308 JSON is not well formed

    Please see attached sequence of images (in chronological order) showing that with an existing contact already in Books, there is a failure to update that contact. The workflow uses a router. Where the Contact ID does not already exist, the router employs 'Create a New Contact in Books', and...
  7. GSG

    Filter based on number of line items

    ok, thanks for your help. managed to get this working
  8. GSG

    1308 JSON is not well formed

    Trying to update a customer in Zoho Books using router function. Getting error message as above. Kindly advise. Thanks
  9. GSG

    Filter based on number of line items

    hey thanks for your help. I don't get the same output info as you. Please see attached screenshot. It records output as logs. Am I missing something?
  10. GSG

    Filter based on number of line items

    Hi I am looking for a solution whereby I can 'filter' based on the number of items in line items array. I would like the workflow only to continue if there is just the one line item. Workflow so far is Woocommerce order > Pabbly Data Transformer, and before proceeding with further steps I...
  11. GSG

    Number Formatter: Best practice for adding values in non-contiguous fields in Zoho sheet

    Hi Supreme When the workflow initially fails (it isa triggered immediately after an order is created), 'Updated Rows' does not come across as a data field and looks like your screenshot any my attachment 1. After 1 minute delay the workflow triggers again and bizarrely, the Updated Rows does...
  12. GSG

    Number Formatter: Best practice for adding values in non-contiguous fields in Zoho sheet

    Hi Thanks for the advice. I have managed to get the workflow working (CLONE - [Apply Woo Customer Points Balance], but with one minor issue that I am not sure how to fix. The workflow is triggering twice, and it is failing on the first time but succeeding on the second. I am not sure if it...
  13. GSG

    Number Formatter: Best practice for adding values in non-contiguous fields in Zoho sheet

    Hi I have a Pabbly connect workflow which is triggered when a woocommerce order is made. This triggers a connection back to Woo, in which User Purchase History is collected and in related subsequent steps the results of the purchase history are then extracted and tabulated in a new row in Zoho...
  14. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    We have captured different condition based data in this workflow (New RX USD), and I attach details of 4 workflow history which capture all of the variables. Please review the attached for all the workflow history details. Kindly note that this issues applies to three other workflows in exactly...
  15. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    Thanks for your continuing support on this workflow. Based on the way the data is collected in Woo, it is not possible to trigger all the data points at the same time as there is conditional logic in the woo order trigger. I attach examples of this by way of three screenshots. The data is an...
  16. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    Hi. This was very helpful. I have largely got the workflow to work. However, there is one remaining issue. When optional items are not chosen in the originating trigger (Woocommerce order), the action (create row to Zoho Sheet) will not allow "no data" fields to be left in the action if those...
  17. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    by the way I cloned the original workflow and am now using the cloned workflow to test this - which is called 'NEW RX USD'
  18. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    Thanks for your assistance. I am afraid that does not appear to help. I had in fact already tried this additional step (plus tried the formatter 'line itemizer' also), but neither worked. The line items are not broken down into identifiable line item data headings which I can then map, hence...
  19. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    that worked thank you. The columns in Zoho Sheet map to line item meta data from woocommerce, and the data that comes over is never the same as the data from woo includes custom order information. While I have columns for this custom order data in zoho sheets, the mapping through pabbly is not...
  20. GSG

    Pabbly Connect from Woocommerce to zoho sheet - json error code 2831

    Hi Thanks for the advice. Unfortunately, this has met with a dead end with a json error code 2878. Once the relevant Zoho Sheet is chosen, there are no further options that appear. Can you review and advise? Many thanks. Please see screenshot attached
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