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    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

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Search results

  1. S

    Pabbly Subscription Life Cycle

    Hello @deepakkumarlakhara We have responded to your query in ticket #83151, which was raised through [email protected]. Kindly review the response at your convenience. If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you.
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    Affiliate request from Customer not working

    Hello @visualmusicdesign Upon checking, we found that the "Allow customers to send affiliate requests" option is currently "Disabled" in your Pabbly Subscription billing account. This is why neither you nor your customers can access the button. To resolve this, please enable the option in your...
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    evergreen

    Hello @ramvidal Could you please elaborate on your concern? This will help us understand the issue and provide you with an appropriate resolution.
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    Can we change the issuer to someone else

    Hello @zaidi Currently, in Pabbly Subscription Billing, you can't change who issues the invoice dynamically. But you can set up different invoice details for each product or payment gateway. This means the issuer information on the invoice will depend on the specific product or payment method...
  5. S

    Can we change the issuer to someone else

    Hello @zaidi In Pabbly Subscription Billing, you can customize the issuer/merchant name on the invoice under Invoice customization in the Invoice Settings option. The changes will reflect in the future invoices that are generated after customization. Please refer to the document below to learn...
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    How to Delete Card Details of a Customer in Pabbly Subscription Billing

    How to Delete Card Details of a Customer in Pabbly Subscription Billing Deleting card details of a customer in Pabbly Subscription Billing is a straightforward process. Follow these steps to ensure that the card details are removed securely: Navigate to Customers Section in Pabbly Subscription...
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    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi We have already replied to your query on this thread: https://forum.pabbly.com/threads/not-able-to-edit-invoices-in-pabbly-subscription.22431/
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    Not able to edit invoices in Pabbly Subscription

    Hello @RayMizzi Upon reviewing your account on our end, we've noticed that you haven't included the Order prefix and Order number in your invoice, which are mandatory fields. This omission is likely causing your changes not to be saved. Kindly ensure that you add them to your invoice and then...
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    Cannot edit the Pabbly subscription invoice because Pabbly has Restricted to force payment

    Hello @RayMizzi The invoice editing issue you were facing has been fixed. There was a bug on our end, which has now been resolved. You can now edit the invoice according to your requirements.
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    API Total subscribers

    Hello @abular We regret to inform you that, currently, the API to retrieve live subscription numbers is not available in Pabbly API Documentation . If this feature becomes available in the future, we will certainly update you.
  11. S

    API Total subscribers

    Hello @abular At present, the API endpoint you've requested is not available within Pabbly Subscription Billing to provide details in the specified format. We kindly ask you to submit this as a feature suggestion in our forum. Should we receive multiple requests for this feature from our...
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