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  1. B

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    Previously, while testing I had created the a re-occuring payment plan in pabbly subscription billing & payment gateway was the test payment. Currently I have already deleted all the customers, subscriptions from pabbly but still everyday i get a mail saying the payment is received for the...
  2. B

    The payment from the billplz is taking very long to redirect back to thank you page.

    We have integrated the payment from the billplz in the pabbly billing subscription. Whenever we try to make the payment from the test card, the redirection to thank you page is immediate but when we make the real payment with the billplz, it is taking more than 15s to redirect to the thank you...
  3. B

    Pabbly subscription billing page: auto select default country

    We are using the pabbly subscription billing & have integrated billplz as payment processor. In the checkout page there is dropdown to select the country. We are malaysia based company & all the users will be from malaysia. It doesn't make sense to make user choose malaysia as it is very hassle...
  4. B

    Idea on handling the subscription for failed payment.

    Hi there, we have used the pabbly for one of the subscription service. We have added the pabbly checkout page link in our website. When user goes to checkout page & make the failed payment. The subscription is created & status is pending. Now somehow users are not able to complete the payment &...
  5. B

    Webhook monitoring feature is available ?

    We have integrated the webhook with crm custom function directly & we would like to monitor any failed webhook event. Failing to update the crm should be alerted to our tech team via slack, mail or other way. Is there any way to perform this ?
  6. B

    403 error in the console when we use the custom domain.

    We have recently upgraded to paid version & added the custom domain in the pabbly billing but we are having some trouble when we enable the custom domain. When we click on the checkout button the page keeps on loading with the 403 error. We want to know is there anything else that we need to do...
  7. B

    This plan is temporarily inactive

    Hi, We are facing this issue since yesterday. It is blocking our development. Please help to address this ASAP.
  8. B

    The payment integration with billplz is not working

    Few days ago we had successfully integrated & tested the billplz with the pabbly. Everything was fine, payment was successful but suddenly this morning the integration stops working. We tried to remove previous integration & add new integration still it is not working. Need urgent help on this.
  9. B

    Can't we upload some cover image in plan ?

    There is no option to upload thumbnail image in the plan. Can't we upload some cover image ? Only option is to use description to upload image ?
  10. B

    Manually retry the failed webhook

    We are trying to use the webhook feature to store the subscription details. Once subscription is made, the webhook will be called and i can see there is retry option while tying to setup the webhook but the option is only for 'try after 1/2/3/.. days. Can we retry the webhook manually whenever...
  11. B

    How to update the pass the some custom attribute in the checkout page without displaying it.

    We need pass the property_id value to checkout page so, that i can will be available in subscription details after the creation of subscription. And we don't want to show this property id field anywhere in the checkout page. Every subscription is tied with property so, we need to pass the...
  12. B

    Re use customized checkout page.

    How can we re use the customized checkout page across multiple plans ? We tried to clone the plan but it wasn't able to clone the checkout page.
  13. B

    I want to add a custom field or attribute in my plan.

    I want to add a custom field or attribute in my plan. We multiple plans in pabbly subscription plan but we want to display these plans in different place in our app so, we need to add a custom field to recognize the plan via api & display according to that.
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