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  1. mezmer

    Credit Usage Review Request – Lifetime Standard Plan

    That's unfortunate. I was hoping to upgrade and spend more on the platform, but it seems there's no way to do that. I'll figure it out from my end. Thanks for your time.
  2. mezmer

    Credit Usage Review Request – Lifetime Standard Plan

    Hey @ArshilAhmad, I understand that the policy states lifetime plans are not upgradeable. However, my current plan is not meeting my requirements, and I'd really appreciate your help in making a transition. Here's my situation: if I can't upgrade to a higher lifetime tier, I would need a...
  3. mezmer

    Credit Usage Review Request – Lifetime Standard Plan

    Alright here's the thing, I'm currently on the lifetime plan with 3,000 monthly credits, but it turns out it is insufficient for my needs. I'm only interested in staying on a lifetime plan and monthly subscriptions aren't an option for me. Could you let me know if I can upgrade to a higher...
  4. mezmer

    Credit Usage Review Request – Lifetime Standard Plan

    I dont want to upgrade it. I just want to add more credits to it and there should be an option to do so. If you are selling a saas you need to let people use it and also I am not asking to give free credits buy allow to buy more credits if people want. You cannot just sell lifetime offers and...
  5. mezmer

    Credit Usage Review Request – Lifetime Standard Plan

    Hey guys, I need a bit of clarity regarding my Pabbly Chatflow setup. It seems that 2,400 credits out of my total 3,000 have already been used, leaving me with just 600 credits for the rest of the month. I wasn't expecting this level of consumption, so I'm a bit concerned. Could you please...
  6. mezmer

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    I see. Thank you.
  7. mezmer

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Hi @Preeti Paryani, I can confirm that the Whatsapp account is logged in on a single device only. Also please note, this issue is happening with some contacts and not with others. Like the issue is happening for 80-90% contacts, but not for those 10%. So not sure what's really going wrong here...
  8. mezmer

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Ok understood for the rest. Please help me resolve point 2. Here is the screenshot on my phone. Also you asked for Inbox ID - 69994c99fc9671f81db1d17f
  9. mezmer

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hey @Hrishabh.pabbly, It does seem to be working fine again. Thanks a lot for your help.
  10. mezmer

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hey team, if possible, please look into this before EOD today. Otherwise, we may not be able to reconnect the phone number until Monday.
  11. mezmer

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hey @Preeti Paryani, We switched phones and the number appears to have disconnected from Chatflows. Any of my new test messages are no longer showing in the inbox. I tried reconnecting by clicking 'Add Whatsapp Number' and completing the setup again by scanning from the business account. It...
  12. mezmer

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Ok thank you for the confirmation
  13. mezmer

    Need to Switch Phones - Will It Disconnect Pabbly Chatflow?

    Hi Pabbly Support Team, We need some urgent guidance. We recently had an issue where disconnecting and reconnecting our WhatsApp number to Pabbly Chatflow resulted in all our flows, custom fields, and data being completely wiped (we had raised a ticket about this earlier). We've since rebuilt...
  14. mezmer

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Ok understood. Thank you
  15. mezmer

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Yes I did so since I wasn't aware that this action would delete all the flows without some backup attached to the number.
  16. mezmer

    Multiple Queries: WhatsApp Web Visibility, Message Display Issues & Mobile Inbox Access

    Hi Pabbly Support Team, We have a few questions and issues regarding our Pabbly Chatflow setup that we'd appreciate your help with. 1. Chatbot responses not visible on WhatsApp Web When testing our chatbot flows, the automated responses from the bot are not visible on WhatsApp Web. They show...
  17. mezmer

    Urgent: All Chatflow Flows Deleted After WhatsApp Number Reconnection

    Hi Team, I'm writing regarding a critical issue with my Pabbly Chatflow account. What happened: 1. I had a fully configured Pabbly Chatflow setup with 7 chatbot flows, 14 custom fields, and active customer conversations, all connected to WhatsApp number +918140099905. 2. My client accidentally...
  18. mezmer

    WhatsApp Number Migration Issue - Need Help Connecting to Pabbly Chatflow

    Hi team, Hope you're doing well! I need some help with connecting a WhatsApp Business number to Pabbly Chatflow. Background: this client's number was previously connected to WATI for WhatsApp Business API automations. We've since disabled and disconnected WATI with their support. But now the...
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