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    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

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Search results

  1. M

    Customer is not created automatically

    Hello @AtlasCoreMarketing On investigating at our end. We have noticed that customers are being automatically created in your account. Each customer's email address remains unique, preventing the addition of another customer with the same email address. When a customer makes a purchase, a...
  2. M

    Affiliate commission does not appear

    Hello @team.fames After reviewing this on our end, we've determined that you have manually mapped an affiliate for this subscription. Because the affiliate was added manually using the 'Add Affiliate' option under the subscription section, commissions will be assigned to this affiliate...
  3. M

    Sync stripe billings payments on Pabbly and to track stripe affiliates.

    Hello @drona2938 , Please allow me some time to investigate this use case further according to this feature request. I will get back to you in case of any further queries.
  4. M

    403 error in the console when we use the custom domain.

    Hello @coversine , Here's the corrected version: We have already improved this help text. The screenshot from the video you shared depicts the old version of the help text. We have since enhanced the help text within the application for better clarity. As the tutorial video is not based on the...
  5. M

    PSB Affiliate module to track referrals cookies and installed tracking code based (not product based referral links that redirect to PSB only to pay)

    Hello @Yegres , Thank you for submitting this feature request. I will forward it to the team for assessment of its feasibility. If we receive multiple requests for this feature from our users, we will consider its inclusion in Pabbly Subscription Billing. Before proceeding, we would like to...
  6. M

    Sync stripe billings payments on Pabbly and to track stripe affiliates.

    Hello @drona2938 , Thank you for submitting this feature request. I will forward it to the team for assessment of its feasibility. If we receive multiple requests for this feature from our users, we will consider its inclusion in Pabbly Subscription Billing. Before proceeding, we would like to...
  7. M

    Custom Date Picker Field

    Hello @Amooos , As we discussed over the call, We have already added this feature request in our product update roadmap, we will soon have this feature with us.
  8. M

    Custom Date Picker Field

    Hello @99 Interactive , We have already added this feature request to our roadmap. We kindly ask for your patience as we work on it. We will keep you updated once we have any progress to share
  9. M

    PSB Affiliate module to track referrals cookies and installed tracking code based (not product based referral links that redirect to PSB only to pay)

    Hello @Yegres Thank you for your suggestion. We have forward this suggestion as a feature request. If we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated
  10. M

    Affiliate commission still not paid after 60 days

    Hello @vittoriozeta , We have just sent you the affiliate referral source verification email. Please respond to that email with the relevant evidence so that we can review it and release your affiliate commission accordingly.
  11. M

    Authorize.net (Failed Payment) Subscriptions Mo

    Hello @Malcom , Pabbly Subscription Billing offers a Dunning management feature, which allows you to set up dunning for failed payment retries according to your requirements. With this feature, reminder dunning emails are automatically sent to the customer for due payments. Through these...
  12. M

    point system for each payment

    Hello @stathos , You can customize the affiliate signup form by adding more fields and renaming existing one, you can add phone number field using the customize option available near Affiliate signup URL in Affiliate setting section. Please refer to the screenshot below for more details
  13. M

    Custom Date Picker Field

    Thank you for your suggestion. We have forward this suggestion as a feature request. If we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated
  14. M

    point system for each payment

    Hello @stathos , If you wish to utilize the add/deduct credit option, you can utilize the Pabbly Subscription Billing add/deduct credit API for automatically assigning credits according to your requirements. Please refer to the link below for more details. Add Credit API...
  15. M

    point system for each payment

    Hello @stathos , Thank you for signing up for the free plan. With the free plan, you can access all features available in Pabbly Subscription Billing, with the only restriction being the number of customers you can create in your account. You can create up to 25 customers with the Free Account...
  16. M

    Wise as a payout option for Affiliates

    Hello @Yegres , Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
  17. M

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    Hello @binaya , This email that you are getting is from account with email address - [email protected]. As we have checked the subscription and customer is still present in the account due to which you are still receiving the email. Please refer to the below screenshot for more details...
  18. M

    email id remove / date adding

    Hello @99 Interactive , The email address is a mandatory unique field for the customer and cannot be removed from the checkout page on Pabbly Subscription Billing. Additionally, we regret to inform you that we currently do not have any calendar field available within Pabbly Subscription...
  19. M

    The payment from the billplz is taking very long to redirect back to thank you page.

    Hello @binaya , Thank you for the update. Since this issue has been resolved, we are closing it on our end. If you have any other concerns, please feel free to let us know. We're here to assist you.
  20. M

    For the deleted customer & subscription, the cron is still sending the email for reoccuring payment

    Hello @binaya , Could you please share a screenshot of the email notification you are receiving? This will help us investigate the issue further on our end.
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