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[## 517094 ##] GMB review response to the same review every time.

Limitless

Member
Your Task History ID
IjU3NjAwNTZiMDYzZjA0M2Q1MjZmNTUzZDUxMzQ1MTY0NTQzMCI_3D_pc
I'm feeling incredibly frustrated and on the verge of giving up. I apologize for my attitude. I've been trying to get Google My Business to work effectively. Unfortunately, Pabbly Connect only functioned during the initial test when I set up the workflow. Since then, I've had to rely on other paid tools because I haven't received adequate support from them.

I attempted to post my Facebook posts to GMB automatically, but it failed. When I contacted Pabbly support, they suggested clearing the cache, which didn't solve the issue. As a result, I had to purchase another software to handle this task for me.

I also tried automating review responses; initially, it seemed to work. However, when it's triggered again, it responds to an old review ( same review from the workflow setup) using details from the new review. This was yet another failure in my attempts.
 

Arshita

Moderator
Staff member
Hey @Limitless

I can understand your frustration and I really apologize for the same.

We can see that you have an ongoing concern in the process of rectifying on the Ticket #517094

Kindly revert back to the Ticket, so the tech team can further check on your concern and guide you back on it.
 
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