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GMB review to Create new reply is not working fine while within pabbly, the request is getting response

honda

Member
Hi Team,

The pabbly GMB create new reply is not working fine, while i test it in pabbly, it shares reply
But when i create a new review in google my business, i don't get any auto reply for which i set the workflow
The reply you would be checking are either manually added or tested response in pabbly, but not executed out of the pabbly ecosystem
Sharing the GMB profiles, please check from your end too:
Please note that, i waited for more than hour to get the reply, so please skip answer of 10 mins
 
Last edited:

ArshilAhmad

Moderator
Staff member
Hi @honda,

Currently, the trigger interval time for both of your workflows is set to 8 hours (default trigger interval time), so it may take up to 8 hours for a new review to receive a reply.
1699724220044.png


I have created a test review on this page to observe whether it receives a reply within 8 hours. I will delete it once the test is complete. Please refrain from making any changes to your workflow until the test is finished.
https://g.page/r/CVHkrRjjW4GEEBM/review

I will have the trigger interval time for both of your workflows reduced to 10 minutes once our technical team is online.
 
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