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Acuity Scheduling appointment canceled insufficient data available

Hello, I hope someone could help us. We were trying to create a workflow wherein whenever someone canceled an appointment inside the Acuity Scheduling will be able to update the contact information in the leadconnector and add the tag appointment canceled. However, we can't pull the needed fields or response or information from acuity's response like the first name , last name, phone, and email. Here's a loom for a better illustration: https://www.loom.com/share/661405ac72f84a12858082bafe01a6c9 Thanks!


Well-known member
Staff member
Hey @More Massages

In terms to extract the additional information from the canceled appointment, you can use the "Acuity Scheduling: Get a Single Appointment by ID" action step.