AI assistant not sticking to knowledge base

[agk]

Hi Team,

I have been using the AI assistant for a couple of weeks now. I noticed that the AI assistant is not sticking to the knowledge base. It is answering all general queries as well.

Any help to improve it and stick to the knowledge base?

 

[Preeti Paryani]

Hello @agk,

Apologies for the delayed response.

Yes, to improve this behavior, you can update the instructions provided to your AI Assistant. Make sure to clearly specify that the assistant should strictly refer to and respond based only on the knowledge base, and avoid answering general queries outside of it.

Providing precise and well-defined instructions significantly helps in guiding the assistant’s responses as per your expectations.

 

[agk]

Hi Preeti,
I have experimented a lot with it. It is responding to general queries also despite giving detailed prompts. Temperature is at 0. I have posted after doing a thorough testing. Definitely it needs improvement. Kindly take it as a feedback.

 

[Preeti Paryani]

Hello @agk,

Thanks for the details and feedback.

However, could you please try setting up the temperature between 4-6 and let us know the results.

 

[agk]

Hello @agk,

Thanks for the details and feedback.

However, could you please try setting up the temperature between 4-6 and let us know the results.

Hi Preeti,

The minimum value is 0 and maximum value is 1. Are you responding with AI?

 

[Preeti Paryani]

Hello @agk,

Apologies, I meant try setting the temperature between 0.4-0.6.

 

[agk]

Hello @agk,

Apologies, I meant try setting the temperature between 0.4-0.6.

Sure. Let me try setting the temperature as 0.5. Thankyou.