AI Assistant Related Help

[taxajca]

Grant Account Access for Support

1. I authorize the Pabbly Support Team to access my account for troubleshooting purposes.
2. I don't authorize the Pabbly Support Team to access my account for troubleshooting purposes.

WhatsApp Number

8802912345

Email Address

[email protected]

I have created and enabled AI Chat Assistant and I have few queries/issues regarding the same:
1) It gets disabled many times on its own and have to re-enable it
2) Is there a way i can push the scheduled time for call (attached screenshot) to my calendar or set as reminder via pabbly connect ?

 

[taxajca]

3) Also many times its enabled but doesn't replies to the chats, is there anything that I can do to resolve this? Attached screenshot

 

[Preeti Paryani]

Hello @taxajca,

Thank you for reaching out.

The AI Assistant only gets disabled when the chat status changes, which automatically stops the assistant from responding. Could you please share a few screenshots showing the chat status under the General Details section so we can review this further?

Regarding your second point, could you please reattach the screenshot you mentioned?

 

[taxajca]

Screenshot for Point 2

For 1 got your point also this can happen when i make any changes to Chat Assistant's Knowledge Base?

 

[Preeti Paryani]

Hello,

Regarding the AI Chat Assistant’s Knowledge Base, it should work fine after changes are saved.

For adding the scheduled call time to your calendar or as a reminder, you can create a workflow that triggers on a new message, checks if it contains a time, and then either sends you an email reminder or creates an event in Google Calendar.

 

[taxajca]

okay will try the same, thanks preeti