All of my Canadian customers are missing as well as all their invoices, credits, and subscriptions

[matt]

All of my Canadian customers are missing as well as all their invoices, credits, and subscriptions. I tried to contact support multiple times to export data to migrate to a single currency account but did not get help. Can someone look into this and get back to me?

 

[PabblyMember2]

Hello Matt,
You can switch to your old multi-currency account through Settings >> Multicurrency account >> CAD account, to find all the customer details and their invoices.
However, in the new module, all these data would not be transferred. All the new records will be made.

 

[matt]

Hi Akanksha,

Thank you. That's were I was looking, but now it appears to be there again.

I am not receiving emails to the +cad@ address. Can you change my email for the Candian account so that I can receive the client export file?