API Response: Invalid Username

[websam]

Hi, I've run into an error and I'm not sure what part of the setup is causing the problem.

I'm using convertful for sign up forms, which connects to Pabbly via the webhook. No problems with that part. Then the subscribers data is getting pushed to The Newsletter Plugin on my Wordpress site via their API key. I had initial problems with this, but Pabbly helped me out by providing the info I need to get the subscribers onto the correct list.

Side Note: A couple of days later they released an integration with this plugin. Which is great, but it doesn't show the different lists, so you can only capture subscribers without putting them onto a list.

Back to the problem. I now get the attached error after I Save & Send Test Request, and I got the email saying there was a problem, which is great, as I can go into Convertful, see the subscribers details, and add manually.

But I am unsure what is causing this problem, after everything was working fine.

I have the exact same setup on another website, with no issues at all. So not sure where to look. Any ideas etc, please let me know.

 

[Pabbly]

Hi, I've run into an error and I'm not sure what part of the setup is causing the problem.

I'm using convertful for sign up forms, which connects to Pabbly via the webhook. No problems with that part. Then the subscribers data is getting pushed to The Newsletter Plugin on my Wordpress site via their API key. I had initial problems with this, but Pabbly helped me out by providing the info I need to get the subscribers onto the correct list.

Side Note: A couple of days later they released an integration with this plugin. Which is great, but it doesn't show the different lists, so you can only capture subscribers without putting them onto a list.

Back to the problem. I now get the attached error after I Save & Send Test Request, and I got the email saying there was a problem, which is great, as I can go into Convertful, see the subscribers details, and add manually.

But I am unsure what is causing this problem, after everything was working fine.

I have the exact same setup on another website, with no issues at all. So not sure where to look. Any ideas etc, please let me know.

Can you share the name of the workflow?

 

[websam]

Would you like the name of the workflow in my account? Or just the generic workflow I am using?

 

[Pabbly]

Would you like the name of the workflow in my account? Or just the generic workflow I am using?

The workflow name in which the error is appearing in yours account.

Thanks!

 

[websam]

GPNZ CREW SIDEBAR & GPNZ CREW WEBSITE --> TNP

It appears its happening with any associated with the GPNZ website.

The only thing I can think of, is that I recently connected the Blogley publishing platform to that website via the Applications Passwords area which is found in the Worpdress Users part of the site.

I'm unsure if that broke something, I've revoked it's access, but am still unable to get it to connect, and not show that error message.

​

 

[Pabbly]

GPNZ CREW SIDEBAR & GPNZ CREW WEBSITE --> TNP

It appears its happening with any associated with the GPNZ website.

The only thing I can think of, is that I recently connected the Blogley publishing platform to that website via the Applications Passwords area which is found in the Worpdress Users part of the site.

I'm unsure if that broke something, I've revoked it's access, but am still unable to get it to connect, and not show that error message.

​

Thanks for the information. Looks like you're are entering the wrong API details.

Can you send us the link to the API documentation?

 

[websam]

Newsletter API Version 2 - TNP

On this page, you’ll find a guide through our API Version 2 by use cases. We try to answer the most common questions on how to integrate external systems with the Newsletter plugin using our REST API 2. The REST API 1 is still active and supported but they’re less complete and flexible, so we...

www.thenewsletterplugin.com

What I do is create a new API Key, it asks I pick the user, which there is only one, and that's me. I can pick, Write, Read, or Read and Write, click create, and then copy the 2 bits and put them into the workflow. Which I've done before and it worked. So not sure what's going on.

 

[websam]

While I wrote the above reply, one of my previous attempts to sign up on my form that I did like an hour ago, came through. So it worked for a second there, but still shows that error, not sure how that happened.

 

[Pabbly]

While I wrote the above reply, one of my previous attempts to sign up on my form that I did like an hour ago, came through. So it worked for a second there, but still shows that error, not sure how that happened.

Yes, we have made changes to your workflow. You were entering the credentials in the wrong format.

Kindly login to your account and check the format how we have entered in the API step.

 

[websam]

Ok, Awesome, thanks for that. I'll let you know if I have any other problems.

 

[Dentello]

Hey I ran into the same problem. My workflow name is : Create Dentello User from Gulfie Form. Could you help me figure our what is the problem?