Auto-Comment Not Working on Reels and Text Posts – Need Help!

[sonuku]

I have set up an auto-comment feature for new posts on my Facebook page using Pabbly Connect. It was working fine earlier, but now it is not commenting on Reels and text posts. However, it still works for other types of posts.

Could you please check my workflow and help me resolve this issue?

workflow : https://connect.pabbly.com/workflow...fUWsAFAYCVQMAc1VYAS0BAlQuWhcEfwFQATJdA1B4UjM#

 

[Preeti Paryani]

Hello @sonuku,

The workflow appears to be functioning correctly based on the current configuration. The "Comment on Page Post" step couldn’t be executed because the filter condition failed.

Could you please provide more details on the exact issue you’re facing? This will help us better understand the problem and assist you more effectively.

 

[sonuku]

when I upload the image , then it comment on the post . but when I post text post and reel , then it is not commenting because in filter section 1. Res1 Item: photo coming only Not coming Res1 Item: video and Res1 Item: status.

 

[Preeti Paryani]

Hello @sonuku,

In this scenario, you would need to restructure your workflow by adding a Router step after receiving the post on Facebook. The router should have two routes:

1. One route to check for photos.
2. Another route to check for videos and status updates.

If this setup should help fulfill your requirements, please update your workflow accordingly and let us know if it works well.