Basecamp 4 http 403 response.

[Crealogic DM]

Hi there,

After successfully connected the Basecamp 4 account, the response is a 403 error, so no data is retrieved.

There's no way to connect Pabbly to Basecamp 4?

Thanks in advance.

Best regards.

Juanjo

 

[Subin]

Hey @Crealogic DM !

Kindly once click on the "Re-Capture Webhook Response" and do a test submission by creating a new message-

And check further if this captures a response for your or not.

Do check and let us know about it.

 

[Crealogic DM]

Hey @Subin !

Nice to meet you. Thanks for your response.

I've tried to do this with two trigger events: "New Message" and "New Comment" with same results.
First try we get a http 403 response. Trying to Re-Capture... I clicked the button, then posted a new message and comment, and then, the system stucks in a "Waiting for response" message.

Any idea to handle this issue?
Thanks in advance.

Best regards.

 

[Subin]

Hey @Crealogic DM !

We did a test on our end and can see Basecamp capturing response when a new message is added-

Response captured on our workflow-

It seems to be some issue within your account.

Kindly reconnect the new connection and check once more on your workflow if now works or not.

Hope, to hear from you soon.