signandseal
Member
Hello. I am very close to have my issue resolved.
My basic flow is: (I haven't included every step as it's technically working)
1. Order created in BigCommerce
2. Get order details
3. Check if customer in Hubspot
4. If customer found great > if not create customer
5. Create ticket
6. Assign customer to the Hubspot ticket
Everything technically works fine, however, I want to add the product details to the HubSpot ticket. I have watched how to get the product details videos and use the Text Formatter by Pabbly replace text options, however, I can't get it right.
My issue is:
An order can have multiple products (that parts fine), but each product has different variations, some don't have variations. That part isn't fine.
If I'm using test data to format the Text Formatter replace Text it works off an order that has already been created. How can I set it up to get details for one product that may have two variations, a second product that might have no variations and a third product that has variations, but they are different to the variations of the first product, etc?
I hope that makes sense.
Any help would be appreciated.
All the best.
Christine
My basic flow is: (I haven't included every step as it's technically working)
1. Order created in BigCommerce
2. Get order details
3. Check if customer in Hubspot
4. If customer found great > if not create customer
5. Create ticket
6. Assign customer to the Hubspot ticket
Everything technically works fine, however, I want to add the product details to the HubSpot ticket. I have watched how to get the product details videos and use the Text Formatter by Pabbly replace text options, however, I can't get it right.
My issue is:
An order can have multiple products (that parts fine), but each product has different variations, some don't have variations. That part isn't fine.
If I'm using test data to format the Text Formatter replace Text it works off an order that has already been created. How can I set it up to get details for one product that may have two variations, a second product that might have no variations and a third product that has variations, but they are different to the variations of the first product, etc?
I hope that makes sense.
Any help would be appreciated.
All the best.
Christine