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Body HTML is in different format for mapping

Fagun Shah

Well-known member
When we capture first email for email parsing it shows all HTML tags in body_html

1619801322158.png



But once we try to map to text formatter -> parser it does not show me html tags any more so i am not able to parse text using tags.

1619801384602.png



Can you guys just make sure that we get same value as original hen we map fields in text formatter? or is there any othehr way to achieve this?
 
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