BunnyDoc Masked fields not being captured via API

[lannmann1]

Hello, when a signing document is completed in BunnyDoc, probably is able to capture all of the API data sent over from bunny doc except for the "Masked" data. Because of this, all the "masked" Fields are blank and do not show any values. I contacted bunny doc regarding this and they said everything is being sent on their side including the values for the masked fields. They told me to reach out to Pabbly for a solution to the fact that those"masked" Fields are blank.

 

[ArshilAhmad]

Hi @lannmann1,

Could you please share the Workflow URL where you have this concern?

 

[lannmann1]

Hi @lannmann1,

Could you please share the Workflow URL where you have this concern?

IjU3NjUwNTZmMDYzNzA0M2Q1MjY5NTUzYzUxM2E1MTZhNTQzNzBmMzci_pc

 

[Preeti Paryani]

Hello @lannmann1,

Could you kindly share the API key you used when setting up your connection with BunnyDoc? This will help our team investigate the issue more effectively.

 

[lannmann1]

Hello @lannmann1,

Could you kindly share the API key you used when setting up your connection with BunnyDoc? This will help our team investigate the issue more effectively.

It won't show me the API Key. Id have to make a new one

 

[Preeti Paryani]

Hello @lannmann1,

Could you please create a new API key, set up the connection again, and capture a response? Kindly share the API key with us so we can investigate the issue further.

Thank you for your cooperation!