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Cancel Stripe Subscription

protrav

Member
Can someone walk me through the workflow of when someone unsubscribes from Mailerlite, their subscription is cancelled in stripe?
 
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Pabblymember11

Guest
Hey @protrav

Can someone walk me through the workflow of when someone unsubscribes from Mailerlite, their subscription is cancelled in stripe?
Please check out the following screenshot for your concerning use case. Kindly the following use case once and let us know if you get stuck at any step.

2022-05-02_11h01_04.png
 

protrav

Member
Thanks for this -- when I tried to follow the steps, I'm not getting as many fields returning when I hit "Save & Send Test". I get the following:

1653140900468.png
 
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Pabblymember11

Guest
Hey @protrav

Currently, Mailerlite's API is not responding to the webhook trigger event and because of that you haven't got the complete webhook response from their server.

Kindly allow us some time, we have contacted their support team for the same and would also request you to contact them for the same concern, so that they can rectify this issue sooner.
 
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