Cannot Connect to Dropbox

[cacvisions]

I am trying to connect to Dropbox. I get the popup window to authorize the connection but then get the message: Error Getting Access Token. I have tried clearing the cache and cookies in Chrome (Mac). Please let me know how to get this to work. Thanks.

--Carl

 

[Preeti Paryani]

Hello @cacvisions,

Please refer to this tutorial to set up the connection with Dropbox and make sure to record the process of connection. If the issue persists please provide us with the screen recording so we can better look into the issue.

PS: This thread is moved to private discussions to maintain confidentiality.

 

[cacvisions]

Hi Preeti,

Thank you for the video. I have screen-recorded the error I'm getting.

The file is too big to attach. Here is the link to the video: https://www.dropbox.com/scl/fi/wxt4...rror.mp4?rlkey=w1uj7pmwo7nxk8od421t58gfg&dl=0


--Carl

 

[Preeti Paryani]

Hello @cacvisions,

Please try creating the connection under the Workflow section instead of the Connections page. Let us know if it gets created successfully. If you encounter any issues, feel free to reach out, and we'll assist you further.

 

[cacvisions]

Hi Preeti,

That worked! But now I am getting an error when I try to define the folder path. The path is correct: [/Affiliate Beginners Club/Share Link Folder].

--Carl

 

[cacvisions]

Hi Preeti,

I figured out the error. The folder was empty. The workflow needed a file inside the folder to work.

--Carl