Cannot create new Slack channel - restricted_action

[CareyGreen]

As part of a workflow I desire to create a new Slack channel, but am receiving the error "restricted_action" (see image). I don't understand what is wrong.

 

[ArshilAhmad]

Hi @CareyGreen,

Please share the Workflow URL in which you have this concern.

 

[CareyGreen]

Thank you!

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

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And BTW, I am not getting notifications of your responses. Where can I change that?

 

[CareyGreen]

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[ArshilAhmad]

Please login to your Slack and Pabbly Connect account in an Incognito Tab, establish a new connection with your Slack account and see if this fixes the issue for you.

While making a new connection, make sure to give access to Pabbly Connect.

 

[CareyGreen]

Thank you, but no - that did NOT change the issue. I set up the entire new connection to Slack in an incognito window and it continues to show the same error.

 

[ArshilAhmad]

Please make sure that you have the necessary privileges to create a channel.

What does 'restricted_action' error code in 'conversation.create' mean?

I have got channels:manage scope for the bot using the OAuth flow, and I am using the conversations.create API to create channels. The API is successful in some Slack workspaces and is not in other...

stackoverflow.com

 

[CareyGreen]

This doesn't make sense to me. I AM the Admin of my Slack space and only login to it through the Admin login credentials.

 

[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you shortly.

 

[TheDigitalMarketers]

Hi team, we are also facing this issue. Is there a solution?

 

[Preeti Paryani]

Hello @CareyGreen

We have checked your workflow and it shows the account is inactive in the response. Also, we have tested the scenario by creating a slack channel using workflow at our end it successfully created. Kindly make sure that you are connecting with an active account or try setting up the connection again. Please refer tot attached screenshots for more info.

1. Response from your workflow.

2. Test response at our end.

If the issue persists please let us know.

 

[Preeti Paryani]

Hello @TheDigitalMarketers

Kindly check your connection or establish a new connection with Slack.

If you still face the issue kindly provide us with an elaborated description on your issue with the workflow URL.