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Cannot create new Slack channel - restricted_action

As part of a workflow I desire to create a new Slack channel, but am receiving the error "restricted_action" (see image). I don't understand what is wrong.

1701380999694.png
 

ArshilAhmad

Moderator
Staff member
Please login to your Slack and Pabbly Connect account in an Incognito Tab, establish a new connection with your Slack account and see if this fixes the issue for you.
1701535152237.png


While making a new connection, make sure to give access to Pabbly Connect.
 
Thank you, but no - that did NOT change the issue. I set up the entire new connection to Slack in an incognito window and it continues to show the same error.
 
This doesn't make sense to me. I AM the Admin of my Slack space and only login to it through the Admin login credentials.
 

Preeti Paryani

Well-known member
Staff member
Hello @CareyGreen

We have checked your workflow and it shows the account is inactive in the response. Also, we have tested the scenario by creating a slack channel using workflow at our end it successfully created. Kindly make sure that you are connecting with an active account or try setting up the connection again. Please refer tot attached screenshots for more info.

1. Response from your workflow.

1727266053201.png


2. Test response at our end.

1727266075971.png


If the issue persists please let us know.
 

Preeti Paryani

Well-known member
Staff member
Hello @TheDigitalMarketers

Kindly check your connection or establish a new connection with Slack.

If you still face the issue kindly provide us with an elaborated description on your issue with the workflow URL.
 
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