Capsule Custom Fields

[MosaicPublicity]

Hi, I have added a bunch of custom fields to projects in capsule CRM, but when I try to pull a project into pabbly, it does not show any of the custom fields.

Is there any way to get pabbly to pull in the custom fields from CapsuleCRM? Tried with both the simple response checkbox enabled and disabled.

 

[Pabblymember11]

Hey @MosaicPublicity

Can you please tell us what action step you are using to fetch the custom fields?

 

[MosaicPublicity]

@Supreme I am using the capsule trigger to get the info on the project, and then using the party id from the project to get the organisation info, neither of which shows any custom fields that are set up within capsule.

Is there a specific action I need to use to grab these custom fields?

Workflow image for reference with some comments that might help:

 

[Pabblymember11]

Is there a specific action I need to use to grab these custom fields?

Thanks for the details, our team is looking into the Capsule CRM integration for custom fields.

Once we get any update on it and we will let you know.

 

[MosaicPublicity]

@Supreme Sounds good! Is there any ETA for the feature being added?

 

[Pabblymember11]

Once our team adds the feature to the Capsule CRM integration, we will let you know.

 

[MMI]

any updates, I have the same issue

 

[Pabblymember11]

We have forwarded your concern to the team and will let you know once we get an update on it.

 

[Deleted member 8616]

Hey @MMI,

The modifications within the actions "Update Case," "Get Case by ID," "Search Case," and "Create Case" have been effectively executed and subsequently assessed from our perspective. We kindly request your participation in evaluating these changes from your end as well.

Your insights would be invaluable.

Best regards,
Nivesh