Cashfree and zoom connection not working

[ABC]

Your Workflow URL

https://connect.pabbly.com/v2/app/workflow/mapping/IjU3NjcwNTZjMDYzMTA0MzQ1MjZkNTUzNjUxMzEi_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I followed the steps shown in the Youtube tutorial to add the cashfree - text formatter - zoom connection. The trigger and the text split action show the correct response however the zoom connection shows "You have exceeded the daily rate limit of (3) for Add meeting registrant API requests for the registrant ([email protected]). You can resume these API requests at GMT 00:00:00."

Is this limit only for trial or for the actual flow as well? I even tried making the actual payment from the cashfree form link. It is accepting payment but registrant not getting added in the Zoom meeting. Please help. Its urgent!

 

[ArshilAhmad]

Hi @ABC,

The error you’re encountering is from Zoom’s end—you appear to be hitting the rate limit. Please get in touch with Zoom’s support for a better understanding of this issue.

You have exceeded the daily rate limit (3) of Meeting Batch Registration API requests Zoom Error

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Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[ABC]

Thanks Arshil.

Tried again now the error is not coming have raised to Zoom also so that it does not happen again but now when I use the cashfree payment link to pay - 1) it is not redirecting to the zoom link 2) does not even share it zoom meeting link 3) the registrant is not added either. Only the test info pushed.

Do I have to change the status or something for the connection?

The event is for 15th Feb would appreciate if we can fix this today.

 

[Preeti Paryani]

Hi @ABC,

Upon checking your workflow, we noticed that in the Zoom step, both First Name and Last Name are required.

However, from Cashfree, the full name is not consistently coming in, which is causing the issue. Because of this, the Text Formatter (Split Text) is unable to properly split the name into first and last name, and the Zoom action fails.

Please ensure that in Cashfree, the customer always enters their full name (First + Last name) in the name field. This will allow the split step to correctly separate the values and map them properly in the Zoom action.

Once updated, please test again and let us know.