Changing stripe account

[danielsan]

I wonder what will happen if I change stripe account?
The reason is that I am migrating my business to a different country, and I need to know if I should wait with onboarding or if I can onboard and migrate later.

I am assuming that all the clients are held inside Pabbly, and that nothing will change except the money will come into the new account, but I need to be 100% certain.

Thanks

 

[Vipin Mishra]

Hello Danielsan,

We would like to inform you that if you will change your Stripe account then it will not affect your customers and Data on Pabbly Subscription Billing (PSB) but it will affect the Recurring Subscription attached to this Stripe account so the automated payment will get stopped since there will be no account attached to those subscription so in that case, you just need to Add the another Stripe account on the Plans which is associated to those Subscriptions. So, when there will the New Invoice generation on the next Billing Date with Pay Now Button and then you have to sent that Invoice manually to your customer and the New Stripe account gateway will be there on the Invoice if you will add the New Stripe Gateway to the plan then your customer can pay manually through this Invoice on the new available Stripe Gateway so the subscription will start again and their payment method will get attached into the new Stripe account and from the Next Billing Date, the amount will deduct automatically.

Hope the above information helps you.

If you need further support please reach out to us.

Regards,
Vipin Mishra

 

[danielsan]

Understood.
In that case I will hold off with onboarding new clients until the new account is set up
Thanks for clarifying