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Circle not showing tags..

Wallimann

Member
Hello, I am creating an automation and a witch if a circle user is tagged with "tagname" that tag will also be added to convert kit.
The problem is that when making the connection with circle I am not able to see a list of tasks created in circle.
What am I missing?
Also I am seeing two different triggers for circle. Which one should I choose between "new tagged member" and "new tagged member (beta)"?

1698856488311.png
 

ArshilAhmad

Well-known member
Staff member
Hi @Wallimann,

We made some changes to the 'New Tagged Member' trigger event, and it is currently named 'New Tagged Member (Beta).' I suggest you try using the 'New Tagged Member (Beta)' trigger event and see if this gives you the desired response.
 

Wallimann

Member
Ok I dded that step but now how do I set it up so that Pabbly onnect adds a tag to ConvertKit if the tag "Canceled" is found in that user?
I tried adding a Pabbly Filter but it's just not working correctly..
 

Attachments

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ArshilAhmad

Well-known member
Staff member
I have made changes to your workflow to ensure that the ConvertKit action step gets executed only if a member is tagged as 'Cancelled'.

Now, if you want to add a tag to a subscriber in ConvertKit, you should use the 'Tag a Subscriber' action event.
1698943071943.png
 

Wallimann

Member
Unfortunately it is not working.. Pabbly says that the workflow was executed but the tag is NOT removed in ConvertKit..
 

ArshilAhmad

Well-known member
Staff member
It seems like you didn't clear the email address field before mapping the user email address from above. I have made that change on your behalf. Your workflow should work now.
1699126935222.png
 
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