Hold Clone a product

[Edzet]

I use Pabbly Subscription, and unfortunately, for the integration with my accounting software—which is linked to Mollie—I have to create a clone for every plan. The original version is in Dutch, but the clone is generated in English every time. This means I have to manually change the checkout settings each time. Is it possible to make the clone a true copy so that everything is transferred, including the language settings?Attach files

 

[ArshilAhmad]

Hi @Edzet,

Could you please share a short screen recording showing the exact issue you are encountering, along with the plan where you are facing this issue? Also, please share the email address associated with your Pabbly Subscription Billing account.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[Edzet]

Hi, I did sent you the screen recording by mail. Will you ckeck this for me!

 

[Preeti Paryani]

Hi @Edzet,

Thank you for your response.

Could you please confirm the email address from which you contacted us, and also specify where you shared the screencast—whether it was sent to [email protected] or directly to Arshil’s email?

If you have submitted it via [email protected], you should have received a ticket ID. Kindly share that with us so we can locate your request and assist you further.

Looking forward to your update.

 

[Edzet]

I send you an email to [email protected]

 

[Preeti Paryani]

Thank you for sharing the screencast.

We have escalated this issue to our team for further investigation. Please allow us some time to review this, and we will get back to you with an update as soon as possible.

We appreciate your patience.