Cloned Form Failed

Hi Naman,

In this thread:

On September 28, you wrote:

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As per our discussion with the technical team, newly created forms should not face this issue when cloned. However, cloning older forms may cause such issues.

We therefore recommend creating a new form, cloning it, and then adding the payment redirection setup. Once done, please let us know whether the issue persists.

This will help us further identify the nature of the issue.

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I spent a week creating a new form, and getting it connected to Pabbly Connect and the existing system.

I cloned the form, renamed the clone and added the Payment Module information.

This is the form with the issue:

Sign-up 01-2027 Online STC Hidden Messages in the Tongue with Susie Plettner

It was cloned from:

Template - 2027 STC

The Hidden Messages in the Tongue video goes to the PayPal page with the "Complete Purchase" button and processes a $1 test payment, but the Submission PDF says "Unpaid", which shows that the Payment Notifications failed.

It is clear that new forms still go to the wrong PayPal page.

To summarize the issue:

1) When a form works, it takes customers to a PayPal page with a "Review Order" button, and sends out Pabbly Payment Received notifications after the customer makes a purchase.

2) The issue happens when a cloned form takes customers to a PayPal page with a "Complete Purchase" button, which fails to send out Pabbly Payment Received notifications after the customer makes a purchase.

In this example, the Tongue Reading form goes to a "Complete Purchase" page, which processes the $1 test purchase, but the Pabbly form's submission page still says the Test Payment is "Unpaid".

- Hidden Messages in the Tongue video

- Hidden Messages in the Tongue PDF - Unpaid

3) Here is a link to the first time I posted about this issue. It has details on how the developers fixed the issue.

Please re-apply the fix to this form (and all future cloned forms):