Convertkit (Kit) integration not working properly

[Rajat Sinha]

Hi Team - I have leads coming in from a webhook --> into 4 apps including ConvertKit.

However the leads are flowing flawlessly into all my systems EXCEPT ConvertKit.

Can you take a look at this video and let me know if this is the correct Event I'm using, as an Action?

https://www.loom.com/share/ef5754728387494b9dc0b1bff40422d2

The same action i.e. "Add Tag to Subscriber" is working for all other workflows using ConvertKit but not this workflow...

 

[Preeti Paryani]

Hello @Rajat Sinha

As we have checked the workflow, we have noticed that in the Kit : Tag a Subscriber action step you have mapped the Account Email under the Email field instead of Data Contact Email. Kindly map the details accordingly and check if it works for you.