Create a issue in Jira using Pabbly connect

[Dharmil]

I am trying to connect my Gmail to Jira using pabbly connect.

When I receive the email on my gmail with the specific key word, the pabbly connect will create an issue in my Jira software.
I have getting the following errors in my Pabbly when I save and my action request.

Please help me to solve this.

 

[PabblyMember4]

Hey @Dharmil

It's a Jira permission issue, This issue is caused by not having the specified field in the Default Create Screen. Could you please check the below support article for resolving this issue:-

I am getting the "Field [FIELD_NAME] cannot be set. It is not on the appropriate screen, or is unknown" error - Connector for Salesforce & Jira

docs.servicerocket.com

Kindly let us know if you have any questions or comments.