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Data is not going in Zoho Crm upon being added to sheets.

yash123

Member


It is showing success in "save & test" & then test data is getting updated in Zoho crm but sheet data upon getting updated is not reaching to the crm
 

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Preeti Paryani

Well-known member
Staff member
Hello @yash123

The response fields received from the trigger step appear to be different from the originally mapped fields. This discrepancy is causing the second step to fail in locating the mapped fields, resulting in the error. Please refer to the attached image for more details on the issue.

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We recommend remapping the response fields in the Zoho CRM: Create Contact action step using the latest response. This should resolve the issue. Let us know if you need further assistance!
 
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