Delay Step Doesn't Seem To Be Working

[nicheweb]

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_workflow_id=IjU3NjUwNTZhMDYzMDA0MzU1MjY0NTUzMzUxMzAi_pc

Hello,

We have a workflow that was executed on May 17th and it went through the first batch of steps and then it hit a 12 day delay step so the next steps should have executed on May 29th, but we are now at May 31st and the next steps have still not executed. Could you please help me understand this? I put the task history below.

Thanks!

 

[ArshilAhmad]

Hi @nicheweb,

Based on your Task History, we can see that the execution of this workflow was Stopped. Did you happen to stop the execution of this workflow manually?

 

[nicheweb]

Hi @nicheweb,

Based on your Task History, we can see that the execution of this workflow was Stopped. Did you happen to stop the execution of this workflow manually?View attachment 42823

No I did not as we were waiting to check on how everything was going after the 12 day delay. I just checked the other task history for something we submitted on the same workflow and that one is fine and isn't stopped so maybe it was stopped on accident.

Is there a log or anything that shows when it was stopped?

Thanks

 

[ArshilAhmad]

Please allow me some time to discuss this with my team. We will get back to you shortly.