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    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

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Display Payment Mode in Billing Details

**Issue**:
In the current setup of Pabbly Subscription Billing, billing details sent to customers do not include information regarding the payment mode used for transactions. This often leads to confusion and a high volume of queries from customers seeking clarification.

**Suggested Feature**:
Integrate a feature that explicitly displays the payment mode (such as offline payment, credit card, bank transfer, etc.) in the billing details provided to customers.

**Benefits**:
1. **Transparency and Clarity**: Customers will have a clear and immediate understanding of the payment method used, aiding in their financial tracking and peace of mind.
2. **Efficiency**: Reducing the number of customer queries related to payment methods will save time for both customers and support teams.
3. **Enhanced User Experience**: Comprehensive billing details will lead to a smoother customer experience and increased satisfaction.
4. **Operational Effectiveness**: Streamlining communication about payment methods will optimize the operational workflow.

**Example**:
If a customer receives a bill indicating that the payment was made via credit card, this clear information would preempt any confusion or questions about the payment method, providing immediate reassurance about the transaction's legitimacy.

The implementation of this feature would significantly improve the user experience for Pabbly Subscription Billing users and would be a welcome enhancement for many businesses, including ours.

Thank you for considering this request. The addition of this feature would be a significant improvement for all users of Pabbly Subscription Billing.
 

Attachments

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MukeshR

Member
Staff member
Hello @pranavdbhatt
Thank you for your feedback. We will forward it as a feature request if we receive multiple similar requests, we will consider adding these feature. Your input is much appreciated.
 

MukeshR

Member
Staff member
Hello @pranavdbhatt ,

Our technical team has decided to include the feature request you raised in the product update roadmap. Before proceeding, we need clarification on the following points. Could you please confirm what information you want in the 'Invoice Payment Gateway' field? Do you prefer the name of the payment gateway you have configured in the payment gateway settings, such as 'Card' or 'UPI,' or do you want the name of the actual payment gateway itself, like 'Stripe,' 'Razorpay,' or 'PayPal'? Please provide this information so that we can proceed with your request accordingly.
 
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