Dropbox: New File [ Trigger Not Working ]

[Praveen]

After setting up my ShortPixel workflow, I noticed the Dropbox: New File Trigger is not working. I created another workflow (below screenshot) to test this.

When I manually click on Save & Send Test Request, I am getting the proper response.

However, when a New File is added to the specified Dropbox folder, the trigger is not activated. In the workflow below, it should add a new row to Google Sheet but nothing is added.

 

[Pabblymember11]

Hey @Praveen

Since we have tried the same at our end and the DropBox trigger event is working fine. So, could you please record a short video on your concern, so that we can look into it and can assist you accordingly?

Note that Dropbox integration is based on polling so it will take 10 mins for the trigger event to be shown in the workflow history.

 

[Praveen]

@Supreme I waited for more than 30 min and still don't see anything.

Here is how I set up my workflow:

Pabbly Connect >> Dropbox Trigger [ Not working ]

Recording showing how my workflow is set up and that the Dropbox Trigger is not firing when a new file is added to the specified folder.

calip.io

I deleted the workflow used in the recording to debug the problem directly in the main workflow titled Dropbox >> ShortPixel Optimized in my account.

I created Google Sheets: Add New Row action immediately after the Dropbox: New File trigger to match the set up in the screen recording.

 

[Pabblymember11]

Hey @Praveen

The DropBox's trigger event is a polling-based trigger event that fetches the data in about 10 mins. So, kindly check for the response in your Google Sheets after 10 mins for the same data.

Though as we can see in the history logs it is working.