Duplicate process the workflow, why?

[gpro]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZkMDYzMDA0MzU1MjZmNTUzNjUxMzUi_pc?defaultButton=auto_retry_setting_popup

Your Task History ID

IjU3NjUwNTY0MDYzMDA0MzU1MjY0NTUzZDUxMzU1MTY0NTQzMDBmMzci_pc and IjU3NjUwNTY0MDYzMDA0MzU1MjY0NTUzZDUxMzY1MTZiNTQzNTBmMzQi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

When it triggered by Fillout form, then run the workflow.
But start from yesterday, the workflow will run 2 times.
Why?

 

[gpro]

Very serious, it always loop to send multiple times.
Is it webhook issue?

 

[gpro]

it keep loops the workflow, why???

 

[Preeti Paryani]

Hi @gpro,

Thanks for sharing the workflow details.

Upon checking the workflow, it appears that after the Fillout form trigger, the workflow is fetching data from Google Sheets and then processing the records, which may result in the workflow sending messages multiple times depending on the data being processed.

To better understand the issue, could you please clarify the logic you are trying to achieve with this workflow and which keys/data you want to process? This will help us identify why the workflow is executing multiple times.

In the meantime, if you want to prevent the repeated executions, you may temporarily disable the workflow until we review the setup further.

 

[gpro]

Hi @gpro,

Thanks for sharing the workflow details.

Upon checking the workflow, it appears that after the Fillout form trigger, the workflow is fetching data from Google Sheets and then processing the records, which may result in the workflow sending messages multiple times depending on the data being processed.

To better understand the issue, could you please clarify the logic you are trying to achieve with this workflow and which keys/data you want to process? This will help us identify why the workflow is executing multiple times.

In the meantime, if you want to prevent the repeated executions, you may temporarily disable the workflow until we review the setup further.

Our logic is the Fillout form that for input whatsapp message and select category that source in google sheet.
Once the form submit, then it will trigger Pabbly workflow to send messages to groups.

The workflow already run a few month, it's normal before.
But on yesterday, the workflow will loop by itself that caused many duplicated post was sent to whatsapp groups.