E-mail Parser Not Receiving E-mails

[calebhanson]

Hi Team!

I've been using the same e-mail parser box for years, and today, it seems like it's not receiving any e-mails. What might be causing that?

I tried forwarding multiple e-mails to it today. I also tried turning the workflow on an off. I even tried initiating the sample e-mail collection again, copying the parser box e-mail addressing, and sending an e-mail to it, but not e-mail parser response ever appeared. Here's a screenshot for reference.

Thanks for your help!

 

[Preeti Paryani]

Hello @calebhanson,

Could you please try setting up a new workflow and attempt to capture the responses from Email Parser again? If the issue persists, kindly share the workflow URL with us so we can take a closer look and assist you further.

 

[calebhanson]

It's working today.
Thanks so much for your reply!