Email Capture

Tirezyas · Jun 1, 2022

Hi Team, can someone help me with the email capture or look into it for me? when I manually forward the email to the @pcmailhook.com address everything works fine. But when I set a filter with a forwarding rule on my Gmail to the @pcmailhook.com address it does not work (and yes I have verified the forwarding address already)

I feel like I am getting blocked by a firewall on Pabbly's end or something. The reason I am saying this is if I change the forwarding address to another email address, it works fine.

Is there something that I need to do in Gmail? Or can someone help or point me in the right direction, please?

Thanks.

Pabblymember11 · Jun 1, 2022

Hey @Tirezyas

Kindly configure the Email Parser trigger event in the Incognito mode of your browser and you can also refer to our video tutorial on how you can configure the Email Parser trigger event.

Tirezyas · Jun 3, 2022

Hi, yeah that is what I am using. I use the email parser at the beginning. I discovered some errors in the history. Can someone help me look at my workflow? I see some partial errors in the history. (IjE2MDAyMzM2MCI_3D). I think that is the reason why it is not executing.

It looks like it is failing at step 13 but it worked when I created the workflow.

The workflow name is

eBay Item Sold Extraction

Thanks.

Pabblymember11 · Jun 3, 2022

Hey @Tirezyas

It seems like your 13th step isn't configured correctly which leads the next action steps to break.

Kindly configure it correctly and trace your workflow along with the task history parallelly to check your flow.

Tirezyas · Jun 10, 2022

Hi, below is part of the HTML version of the email body captured. Can you tell me how I can go about getting the text in red lettering, please? I am doing a similar process as I did for step 11 by using Text match after and text match before. The only difference is I am doing it from HTML body capture instead of the TEXT body capture. Any suggestions or help will be appreciated. Thanks.

<!DOCTYPE html>  <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"><style type="text/css"> @media only screen and (max-width: 620px) { body[yahoo] .device-width { width: 450px !important } body[yahoo] .threeColumns { width: 140px !important } body[yahoo] .threeColumnsTd { padding: 10px 4px !important } body[yahoo] .fourColumns { width: 225px !important } body[yahoo] ..............................................................................................<table role="presentation" width="100%" border="0" cellpadding="0" cellspacing="0" align="center" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; background-color: #f9f9f9; border: none; margin-bottom: 10px"> <tr> <td id="shipping-details" width="100%" valign="top" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none;"> <table role="presentation" width="584" class="device-width" border="0" cellpadding="0" cellspacing="0" align="center" style="border-collapse: collapse !important; border-spacing: 0 !important; border-bottom-width: 0px; border-bottom-color: #f9f9f9; border-style: none none solid; background-color: #f9f9f9"> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 16px 0px;"> <span id="header" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 18px; font-weight: bold; font-style: normal; font-stretch: normal; line-height: 1.13; letter-spacing: normal; text-align: left; color: #111820;" align="left"> Shipping details </span> </td> </tr> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 0px 0px;"> <span id="subheader1" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.43; letter-spacing: normal; text-align: left; color: #111820;" align="left"> Ship to:</span> </td> </tr> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 0px 0px;"> <span id="name" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.43; letter-spacing: normal; text-align: left; color: #333333;" align="left"> Marshall Hecht </span> </td> </tr> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 0px 0px;"> <span id="street" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.43; letter-spacing: normal; text-align: left; color: #333333;" align="left"> 2911 Jeffrey Circle </span> </td> </tr> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 0px 0px;"> <span id="cityStateZip" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.43; letter-spacing: normal; text-align: left; color: #333333;" align="left"> Manhattan KS 66502-3298 </span> </td> </tr> <tr> <td valign="top" class="secondary-headline" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding: 0px 0px 0px 0px;"> <span id="country" class="seller-font" style="font-family:Helvetica, Arial, sans-serif; font-size: 16px; font-weight: normal; font-style: normal; font-stretch: normal; line-height: 1.43; letter-spacing: normal; text-align: left; color: #333333;" align="left"> US </span><br><br> </td> </tr> </table> </td> </tr> </table> <table width="100%" border="0" cellpadding="0" cellspacing="0" align="center" style="border-collapse: collapse !important; border-spacing: 0 !important; background-color: #f9f9f9; border: none;"> <tr> <td width="100%" valign="top" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none;"> <table width="600" class="device-width" border="0" cellpadding="0" cellspacing="0" align="center" bgcolor="" style="border-collapse: collapse !important; border-spacing: 0 !important; border: none; padding-bottom: 10px; padding-top: 10px;background-color: #f9f9f9;"> ............................................................................................

Tirezyas · Jun 10, 2022

ok steps are fixed now but it is not adding the data to the sheet. what am I doing wrong? In the workflow history, it is saying success but no data is being added to the google sheet. Do I need to do something extra to get the data to my google sheet?

Help, please!!!

Thanks.

DATE	APPLICATION	WORKFLOW NAME	TASK CONSUMPTION	TASK HISTORY ID	TASK STATUS
	Jun 10, 2022 05:31:10		eBay Item Sold Extraction Home	18 Steps Workflow 17 Free Tasks	IjE2NzQ2MTAzMCI_3D

Pabblymember11 · Jun 10, 2022

Hey @Tirezyas

Kindly try reconnecting the Google Sheets action step once and re-map the fields again. Let us know if the issue still persists at your end.

Tirezyas · Jun 10, 2022

Hi how do I do that? Should I just delete the step and re-do it again or just refresh? Thanks.

Tirezyas · Jun 11, 2022

Ok it seems to be working now. I will monitor it to see.

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