Email parser 1MB limit question

[Oleksandr]

Hi team,
How can I increase the email parser 1MB limit? It's sometimes not enough, especially since some documents are 3-5MB big.
Thanks

 

[ArshilAhmad]

Hi @Oleksandr,

Currently, the maximum supported file attachment that Email Parser can capture is 2 MB in size, and the limit is set from the backend. If you want the limit to be increased, you can place a request on our dedicated platform at:

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[yashodhanbhatt]

It's a sheer lie. I couldn't send a 1.5 MB MNG file through the parser. Pabbly lies.

 

[ArshilAhmad]

It's a sheer lie. I couldn't send a 1.5 MB MNG file through the parser. Pabbly lies.

You can try using the 'Parsio: Attachment Received' trigger step to fetch a larger attachment.

 

[yashodhanbhatt]

It doesn't allow to fetch images as attachments I guess.

 

[Pabblymember11]

We have responded to your query on your another thread, please check that out.

Unable to receive any attachment sent to my parsio account from my gmail address.

I am not able to receive any attachment sent to my parsio account from my gmail address. It is stuck at waiting for response. What am I doing wrong ?

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