Email Parser New Responses not Updating

[Chappy]

Your Task History ID

IjU3NjUwNTY0MDYzNjA0MzA1MjY0NTUzMDUxMzAi_pc

Hi, I've been forwarding multiple emails to the email parser, but the only email that it received and stored in "Responses" (Select Response) is the forwarding verification from Google.

I kept refreshing the responses but all that appeared was the very 1st response it received from Google.

It also shows "3 Free Tasks Consumed" I think from the forwarded emails that I've sent, but it didn't appear in the responses.

What I had to do was select recapture response, only then it was added in the list of responses.

 

[ArshilAhmad]

Hi @Chappy,

It seems you have been able to capture the email body in Response B.

 

[Chappy]

Yes, only by selecting "re-capture email parser response" but until now you can see that after multiple emails received, I only have 2 responses to select from.

I have other workflows and when I hit refresh all of emails received in the parser appears in the "Select "Response" once you hit refresh.

(I hit refresh right now, and then all the new ones appeared)

 

[Pabblymember11]

Yes, only by selecting "re-capture email parser response" but until now you can see that after multiple emails received, I only have 2 responses to select from.

We have updated the select response field with the latest entry from your task history ID.

If the issue persists, kindly record a brief video demonstrating how you are attempting to capture the webhook response.