• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Email Word or PDF after uploaded to Google Drive

ichilddev

Member
hi

I have difficulties sending google word and pdf after creating from template and uploading to google drive.

All the google doc and pdf are created successfully and uploaded to the designated drive folder. When i tried to email these docs as attachment, i face the issues.

I have attached the workflow and the error seen in the email without the PDF (or word) Kindly advise which part has gone wrong?
 

Attachments

  • Workflow.jpg
    Workflow.jpg
    41.9 KB · Views: 56
  • ConvertToPDF 1.jpg
    ConvertToPDF 1.jpg
    94.8 KB · Views: 62
  • ConvertToPDF 2.jpg
    ConvertToPDF 2.jpg
    88.2 KB · Views: 62
  • Email PDF via Google Mail.jpg
    Email PDF via Google Mail.jpg
    119.1 KB · Views: 73
  • Email PDF via Google Mail 1.jpg
    Email PDF via Google Mail 1.jpg
    80.5 KB · Views: 68
  • Email PDF via Google Mail 2.jpg
    Email PDF via Google Mail 2.jpg
    92.2 KB · Views: 65
  • Email PDF via Google Mail 3.jpg
    Email PDF via Google Mail 3.jpg
    153.1 KB · Views: 75
  • Email PDF via Google Mail 4.jpg
    Email PDF via Google Mail 4.jpg
    135.3 KB · Views: 68
  • Email Sent without Attachement.jpg
    Email Sent without Attachement.jpg
    44.1 KB · Views: 68

Supreme

Well-known member
Staff member
Hey @ichilddev

We could not find any Gmail action step in your workflow. Though we can see from the shared screenshot you haven't passed the comma between the attachment URL in the Gmail action step.

Kindly try passing the multiple attachments with commas separately.

2022-07-12_12h42_45.png
 

ichilddev

Member
Hey @ichilddev

We could not find any Gmail action step in your workflow. Though we can see from the shared screenshot you haven't passed the comma between the attachment URL in the Gmail action step.

Kindly try passing the multiple attachments with commas separately.

View attachment 13011
Hi Which field should we include from the earlier steps ? There's many different fields i.e 5. Responses Result?

What if the file is a google document as attachment?
 

ichilddev

Member
One of our client, Client 1, use the google form we have given, however she didn't receive and email or is the PDF created. What could be the reason when we have tested in 3 separate email (to receive) and it works.

Client 1:
1. Didn't receive email but PDF is created
2. Submission Form: 3. WorkFlow name in Pabbly: DIY Employer Agency Agreement
4. Folder Link: https://drive.google.com/drive/folders/1ofBQzLzyC7Y_dQuaJ6LT6Kb5hhM8I5Zd?usp=sharing


Client 2:
1. Receive email and PDF is attached.
2. PDF cannot be opened, open with error.
2. Submission Form: 3. WorkFlow name in Pabbly: DIY Employer Agency Agreement
4. Folder Link: https://drive.google.com/drive/folders/1j2LSZGW-miTLQsBcEjKqKGVcWp-2kZhN?usp=sharing
5. The attached screenshots and attachment are sent by the client

On this topic, is there any good online PDF signing platform we can use with Pabbly, that after sending the email with the pdf file or link to this agreement file, the user can click on the link and sign directly on the pdf, and then send back to our email.

Appreciate any good recommendation.
 

Attachments

  • Client 2 Screenshot 1.jpg
    Client 2 Screenshot 1.jpg
    74.6 KB · Views: 56
  • Client 2 Screenshot 2.jpg
    Client 2 Screenshot 2.jpg
    20.3 KB · Views: 67
  • MLC (Pasir Ris) Pte Ltd-IChild EduTalent Agency 15 Jul 2022.pdf
    99.4 KB · Views: 82
  • Client 2 reply.jpg
    Client 2 reply.jpg
    94 KB · Views: 51
  • client 2 email received with attachment - attachment pdf open with error.jpg
    client 2 email received with attachment - attachment pdf open with error.jpg
    116.8 KB · Views: 50
Last edited:

Supreme

Well-known member
Staff member
Hey @ichilddev

How can we set the sender email address to [email protected] instead of the gmail account.

We are hosting [email protected] in the gmail account.
You cannot change the alias email address from the action step. You have to use that particular Gmail account to send the emails.

Client 1:
1. Didn't receive email but PDF is created
2. Submission Form: 3. WorkFlow name in Pabbly: DIY Employer Agency Agreement
4. Folder Link: https://drive.google.com/drive/folders/1ofBQzLzyC7Y_dQuaJ6LT6Kb5hhM8I5Zd?usp=sharing


Client 2:
1. Receive email and PDF is attached.
2. PDF cannot be opened, open with error.
2. Submission Form: 3. WorkFlow name in Pabbly: DIY Employer Agency Agreement
4. Folder Link: https://drive.google.com/drive/folders/1j2LSZGW-miTLQsBcEjKqKGVcWp-2kZhN?usp=sharing
5. The attached screenshots and attachment are sent by the client

On this topic, is there any good online PDF signing platform we can use with Pabbly, that after sending the email with the pdf file or link to this agreement file, the user can click on the link and sign directly on the pdf, and then send back to our email.

Kindly share the task history ID in which you are having such an issue.
 

ichilddev

Member
Hey @ichilddev


You cannot change the alias email address from the action step. You have to use that particular Gmail account to send the emails.



Kindly share the task history ID in which you are having such an issue.
Hi

Client 2 Task History ID: IjE5NTA4OTE2MCI_3D

Client 1 Task History ID: IjE5NDk3MzE0MiI_3D & IjE5NTQ5NzEyNiI_3D
 

Supreme

Well-known member
Staff member
Hey @ichilddev

We have tested the same at our end and the Gmail action step is responding accordingly with the same type of data. Kindly try reconnecting the action step and then try again.
 
Top