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ArshilAhmad

Moderator
Staff member
Hi @Technology Coaching,


Groundhogg requires you to map the Tag ID associated with each specific tag. For example, the Tag ID associated with "TYTT Non Attendee" in Groundhogg is 159 So, if you want to add "TYTT Non Attendee" as a tag to a particular contact, you need to map "159".
https://drive.google.com/file/d/1cV55_W8UICHjgUNS2va-piCjz7BySyES/view?usp=sharing

Since this Tag ID is not provided directly from the Google Sheets trigger step, you need to add a Lookup Table to your workflow and include all tags (you receive in Google Sheets) and their respective Tag IDs in this step. This Lookup Table will give you the Tag ID associated with a particular tag, which you can then map to Groundhogg.

Please watch the video shared below. Although it does not show the data being passed in the Groundhogg action step, it demonstrates the logic we have described above.

 
I'm not sure where you got the TYTT Non attendee from? It shouldn't be tagging it as this.

The tag is to be assigned as the user is added to a contact in Groundhogg. The tag being pulled from the cell in the spreadsheet.
The first name, the email, and the tag is to be assigned at this stage.
I do not need to do what you have shared above. This should really be a simple setup
 
Last edited:

ArshilAhmad

Moderator
Staff member
"TYTT Non Attendee" is a tag in your tag list in Groundhogg. The tag you had mapped from Google Sheets was not present in your Groundhogg account.

Would you like to create a new tag based on the data received in the Google Sheets trigger step and then add that tag to the contact?
 
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