Error

[Johnlyn]

Your Task History ID

IjU3NjIwNTZiMDYzZTA0MzQ1MjY5NTUzMDUxMzI1MTY1NTQzMiI_3D_pc

Hi there!

I'm getting an error message in one of my tasks but it seems like everything is working okay (meaning my FB leads are going into Systeme.io.) Can you let me know if there is something I need to do...I don't want to stop it because everything appears okay.

 

[ArshilAhmad]

Hi @Johnlyn,

The issue you are encountering occurs when you try to add an already existing contact to your Systeme.io account. I have added a Filter step to your workflow that will ensure the next steps of your workflow are not executed if the contact already exists in your Systeme.io account.

 

[Johnlyn]

Thanks so much! Is it possible to add the tag if the current client does exist?

 

[ArshilAhmad]

Thanks so much! Is it possible to add the tag if the current client does exist?

Yes, it is possible. To achieve this use case, you would have to set up your workflow in this manner. Do not enable this workflow; instead, use it as a reference to set up your workflow.

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P.S. I have created a contact with the email address [email protected] in your Systeme.io account. You can delete this contact from your Systeme.io account; it was necessary for the setup.