Extract Phone Number Ignore

[apremierdj]

I am extracting a phone number from the body of a message using Text Formatter (Extract Phone Number). If a phone number is not found it returns a "Internal server error". This triggers an alert email and stops the workflow from continuing.

I want the workflow to: If a phone number is found, add to the API form. If a phone number is not found, ignore with a blank and continue.

How can I make this happen? I would think if a phone number is not found, it would return with a blank.

 

[Fagun Shah]

@Supreme I agree with @apremierdj on this one.

Currently this happens

Instead if error give us blank output like pabbly does for other formatting actions.

 

[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

I had a discussion with the technical team, and they have informed me that they are working on a solution for this. In the meantime, I suggest that you enable the 'Ignore Error' function, which will allow your workflow to continue even if there is an error in this step.

 

[apremierdj]

However this does not allow me to pass the proper data. Either pass the phone number, if this phone number is not found, pass a blank.

Currently, it passes "Internal server error" to my API contact form.

When the form is received, "Internal server error" shows in my "Phone Number" field.

 

[ArshilAhmad]

I have noted your concern, and our team will address it. I will update you as soon as we have any updates.

 

[Chandan]

Hi, @apremierdj !
As @ArshilAhmad informed, a fix for the Extract Phone Number is coming shortly.
But, until it becomes available, you can try this — https://forum.pabbly.com/threads/ho...ues-of-partial-failures-in-automations.16623/
It must work.