facebook ads insight error 500

[fahmizohir]

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

i try pabbly beta it works but error on output, but on classic testing error.

 

[ArshilAhmad]

Hi @fahmizohir,

Could you please share the Workflow URL where you have this concern?

 

[fahmizohir]

Pabbly Connect

connect.pabbly.com

this one

 

[fahmizohir]

helloo anybody home??

 

[anushkasahu]

Hello @fahmizohir,

Upon reviewing your account, we found no error in the workflow you shared though they are re-executed task history.

Could you please recheck the workflow and, if you are encountering the error in the Classic Builder, share the workflow URL of that particular workflow? Kindly provide the relevant information so we can assist you better.

 

[fahmizohir]

it success if im not filter the data, i use that filter by field , using campaign.name. it response good on workflow but not when execute real time. i assume it error on how pabbly handle the output url. please check

 

[fahmizohir]

otherwise on classic build, it show error if i put the filter. Error on workflow, but in beta build like i said, it response on workflow but not when execute.

 

[anushkasahu]

Hello @fahmizohir,

Since the steps have been deleted and we can no longer locate any errors in the task history, it will not be possible for us to provide a resolution for the filter step you mentioned in your previous response. However, everything seems to be working fine.
Could you please clarify the specific point of concern you are referring to regarding the workflow?

 

[fahmizohir]

what do you mean working fine? this is issue right now. im not delete any thing yet.

 

[anushkasahu]

Hello @fahmizohir,
Sorry for the inconvenience caused.

We have escalated the task to our team, and they are currently investigating it. We will update you as soon as we have any progress or resolution.

 

[fahmizohir]

alright im waiting for update.

 

[Soumya Tripathi]

Hello @fahmizohir
As we have checked, the issue you were facing occurs because when the operator is set to “CONTAINS”, the value must be sent in an encoded form.
Please refer to the below image:

However, you were sending the value as name as shown in below image:

 

[fahmizohir]

Hello @fahmizohir
As we have checked, the issue you were facing occurs because when the operator is set to “CONTAINS”, the value must be sent in an encoded form.
Please refer to the below image:
View attachment 61015

However, you were sending the value as name as shown in below image:
View attachment 61016

nice!! thanksss it work!