Facebook Group Trigger to Custom API Not working

[decisivemarketer]

Trigger is able to fetch new posts from Facebook group. Pabbly group app has been installed. But Action does not happen.

 

[Pabbly]

Trigger is able to fetch new posts from Facebook group. Pabbly group app has been installed. But Action does not happen.

Can you confirm if the workflow name is "Facebook Comments to Discord" so that we can proceed further? If yes, then the Discord API gives a blank response in case of a success message.

Discord

 

[decisivemarketer]

Can you confirm if the workflow name is "Facebook Comments to Discord" so that we can proceed further? If yes, then the Discord API gives a blank response in case of a success message.

View attachment 2137

Discord

View attachment 2138

no. I'm referring to New Post in Facebook Groups.

 

[Pabblymember11]

Hey @decisivemarketer

To fetch the FB post of a group you need a "New Post" Trigger Event. Because as I can see you are using New Event for fetching new posts.
Kindly use the New Post Event to fetch the data.

Here is a step by step short video for your better understanding - https://www.screenpresso.com/=EWKHg

FB Post -

 

[decisivemarketer]

Hey @decisivemarketer

To fetch the FB post of a group you need a "New Post" Trigger Event. Because as I can see you are using New Event for fetching new posts.
Kindly use the New Post Event to fetch the data.

Here is a step by step short video for your better understanding - https://www.screenpresso.com/=EWKHg

View attachment 2162

FB Post -

View attachment 2164

Hi, I have done exactly this but it doesn't trigger. Please test it again.

 

[Pabblymember11]

Hey @decisivemarketer

We checked it again and found that you may have not added the Pabbly App in your FB group setting. Please install it and then try again.

Else, if you have already installed it please uninstall it and then install it back.

- Go to your Facebook account.
- Visit your desired Facebook Group.
- Under the Manage Group area, Click on Settings.
- Edit Apps section under Manage advanced settings.
- Click on Add App button, Search for the Pabbly Connect app and Install it.

 

[decisivemarketer]

Hey @decisivemarketer

We checked it again and found that you may have not added the Pabbly App in your FB group setting. Please install it and then try again.

Else, if you have already installed it please uninstall it and then install it back.

- Go to your Facebook account.
- Visit your desired Facebook Group.
- Under the Manage Group area, Click on Settings.
- Edit Apps section under Manage advanced settings.
- Click on Add App button, Search for the Pabbly Connect app and Install it.

View attachment 2221

Hi it is not working. I just tested it.

Facebook Group to Custom API sending it to Discord.

I have Pabbly App installed in the group. Pabbly is able to detect the new post. Custom API action is also able to detect the data from the post and send it to Discord. But when I make an actual post in the group, it does not trigger at all. Please fix this. Because I'm adding a filter action before custom API if I can verify that this workflow is actually working.

 

[Pabblymember11]

Hey @decisivemarketer

We looked into your workflow and the respective group and we found that you still haven't added the Pabbly app in your groups' extension.

Kindly, added it first and then try it because as we can see your other groups are showing responses correctly except this particular one.

 

[decisivemarketer]

Hey @decisivemarketer

We looked into your workflow and the respective group and we found that you still haven't added the Pabbly app in your groups' extension.

Kindly, added it first and then try it because as we can see your other groups are showing responses correctly except this particular one.


View attachment 2291

Broz. I just screenshot to you. The app is installed. I'm obviously not testing it on a live group. Please read.

 

[Pabblymember11]

Hey @decisivemarketer

We looked in your group and also re-created the same scenario and found that because of the missing Pabbly App Webhook will be unable to capture the response of the FB post.

 

[Nel]

Hello, I have the same problem as the boy and the girl that he couldn't solve either, do you know what the problem is? I have followed all the comments on the forum and I can not find the solution. When I use the facebook groups trigger it doesn't collect the data, it stays blank.

 

[Pabblymember11]

Hey @Nel

Can you please refer to this video tutorial once on how you can grant permission to respective Groups to fetch the post and then try again?