Facebook Lead ads issue

[Rajivvaishnav]

Hey,

I have connected facebook lead ads to pabbly but it just show one page, and its now showing the page I am renning the ads on please help.

My workflow name is :

NYC-FB-Leads-Jan-23​

regards
Rajiv

 

[Pabblymember11]

Hey @Rajivvaishnav

Can you please try reconnecting the FB Lead ad trigger event once and make sure you have granted all the permission?

 

[Rajivvaishnav]

I tried to update connection, deleted the connection but no luck and am not getting that permission page again, it just came once for the first time now i dont see that permission page when we connect with pabbly, tried with new browser, incognito mode but no luck, how can I bring that permission popup again?

 

[Pabblymember11]

Kindly try logging out from your Facebook account once and then try making a new connection from the trigger event.

 

[Rajivvaishnav]

Tried that several time, tried 3 different browsers, cleared the cache, even changed the pc but same thing

 

[Pabblymember11]

Hey @Rajivvaishnav

Can you record a short video on how you configure the Facebook account with the trigger event? So that we can look into it and can guide you accordingly.